When I logged into the support portal all my cases had disappeared.
Now I cannot even log in. The login page behaves as if my password is wrong. I have tried a password reset.
Of course I cannot ask for support with this because I cannot log in
Search found 62 matches
- Mon Oct 27, 2014 12:52 pm
- Forum: Atomic Protector (formerly ASL)
- Topic: Cant log in to support portal
- Replies: 1
- Views: 4481
- Mon Oct 27, 2014 12:06 pm
- Forum: Control Panel Support Help
- Topic: Attack HELP!
- Replies: 1
- Views: 9855
Attack HELP!
I am getting (attacked or so it seems) and I am not quite sure what to do about it. Apache seems to become overwhelmed and unresponsive. Then apachectl commands give output such as the following: /usr/sbin/apachectl: line 102: 8550 Segmentation fault $HTTPD $OPTIONS -k $ARGV I have to manually kill ...
- Thu Oct 31, 2013 1:51 am
- Forum: Anti-Spam Help and Discussion
- Topic: DKIM and Plesk 11
- Replies: 9
- Views: 20528
Re: DKIM and Plesk 11
Bump.Galactic Zero wrote:Any painless way to move to postfix? Every time I do, I have delivery problems, sending problems, spam problems etc... never fails.
- Thu Feb 07, 2013 2:02 am
- Forum: Control Panel Support Help
- Topic: Can't upgrade to Plesk 11
- Replies: 1
- Views: 5325
Can't upgrade to Plesk 11
When trying to upgrade Plesk 10.4.4 to 11.0.9 I get the following errors: CentOS 5 MediaTemple DV4 ERROR: Unable to install the "plesk-base-11.0.9-cos5.build110120608.16.x86_64" package. The following could cause the installation failure: 1) plesk-base-11.0.9-cos5.build110120608.16.x86_64:...
- Sat Feb 25, 2012 11:28 pm
- Forum: Control Panel Support Help
- Topic: enterprise/control/agent.php 403 error
- Replies: 3
- Views: 5763
Re: enterprise/control/agent.php 403 error
It turns out this was a setting that Media Temple had changed.
See thread:
http://forum.parallels.com/showthread.p ... post616915
See thread:
http://forum.parallels.com/showthread.p ... post616915
- Sat Feb 25, 2012 10:08 am
- Forum: Control Panel Support Help
- Topic: enterprise/control/agent.php 403 error
- Replies: 3
- Views: 5763
Re: enterprise/control/agent.php 403 error
I am not familiar with it. Can you tell me more?scott wrote:Well that is what the latest sql injection exploit was going after. Coincidence?
Any suggestions how to determine if I've been hacked?
And if so what to do next?
- Sat Feb 25, 2012 4:00 am
- Forum: Control Panel Support Help
- Topic: enterprise/control/agent.php 403 error
- Replies: 3
- Views: 5763
enterprise/control/agent.php 403 error
When Trying to use the Plesk 10 API via WHMCS I am getting the following error in /usr/local/psa/admin/logs/httpsd_access_log
"POST /enterprise/control/agent.php HTTP/1.1" 403 345 "-" "-"
Any ideas?
"POST /enterprise/control/agent.php HTTP/1.1" 403 345 "-" "-"
Any ideas?
- Tue Jan 03, 2012 3:04 am
- Forum: Anti-Spam Help and Discussion
- Topic: Which RBL etc. - Spamdyke
- Replies: 4
- Views: 7148
Re: Which RBL etc. - Spamdyke
Thanks faris!
That is a big help.
Now Spamdyke is working for me without a ton of false positives.
Can you give any thoughts on Spamdyke greylisting?
Or DNSWLs like list.dnswl.org?
That is a big help.
Now Spamdyke is working for me without a ton of false positives.
Can you give any thoughts on Spamdyke greylisting?
Or DNSWLs like list.dnswl.org?
- Mon Jan 02, 2012 3:07 am
- Forum: Anti-Spam Help and Discussion
- Topic: Which RBL etc. - Spamdyke
- Replies: 4
- Views: 7148
Which RBL etc. - Spamdyke
I recently implemented Spamdyke with the following RBLs enabled: zen.spamhaus.org bl.spamcop.net bogons.cymru.com Soon after I got a call from a customer saying emails from RoadRunner and Gmail accounts were getting blocked. I disabled all RBLs but zen.spamhaus.org and added to DNSWL: list.dnswl.org...
- Wed Aug 10, 2011 8:41 pm
- Forum: Control Panel Support Help
- Topic: Interrupts and Context switches gone through the roof
- Replies: 0
- Views: 3763
Interrupts and Context switches gone through the roof
I noticed in Munin that the graph for Interrupts and Context Switches shot up from an average of 10K to 20K to around 80K and then Munin stopped reporting the stats for Interrupts and Context Switches. Any idea what would cause this or how to troubleshoot? This is on a CentOS box with Plesk 10.2 (Me...
- Sat Apr 30, 2011 9:30 pm
- Forum: Control Panel Support Help
- Topic: Plesk 10 System Wide Spam Filter
- Replies: 1
- Views: 4058
Plesk 10 System Wide Spam Filter
On Plesk 10 CentOS
Where is the bayes db located for the system wide spam filter settings?
How do I train the system wide spamassassin?
Also, how does the system wide training work with per user training?
Does one exclude the other?
Where is the bayes db located for the system wide spam filter settings?
How do I train the system wide spamassassin?
Also, how does the system wide training work with per user training?
Does one exclude the other?
- Fri Apr 29, 2011 12:57 pm
- Forum: Control Panel Support Help
- Topic: websrvmng not restarting gracefully
- Replies: 2
- Views: 4462
Re: websrvmng not restarting gracefully
I have been using WHMCS 4.4.1 with Plesk 10.1.1.
There have been a few issues but it works.
There have been a few issues but it works.
- Thu Apr 14, 2011 10:02 am
- Forum: Control Panel Support Help
- Topic: HELP! Server Load averaging around 2
- Replies: 11
- Views: 11570
Re: HELP! Server Load averaging around 2
I had similar problems and stopped running PHP via FastCGI. I used ruid2 (from Atomicorp) to get the functionality I needed from the FastCGI settings. Hope this helps / relates in some way. I read through your running processes and it hinted that this might be something worth trying for you. FastCG...
- Thu Apr 07, 2011 4:54 pm
- Forum: Control Panel Support Help
- Topic: Upgrade to Plesk 10.2 on (mt) DV 4.0?
- Replies: 4
- Views: 6470
Re: Upgrade to Plesk 10.2 on (mt) DV 4.0?
Thanks for taking the time to explain this. I think I get the template idea now. I'm not sure to what extent Media Temple uses symlinks. I think Apache and other services are independent of the other nodes and can be updated. They do allow yum, so I have hope that I will be able to upgrade. I purcha...
- Thu Apr 07, 2011 12:03 pm
- Forum: Control Panel Support Help
- Topic: Upgrade to Plesk 10.2 on (mt) DV 4.0?
- Replies: 4
- Views: 6470
Re: Upgrade to Plesk 10.2 on (mt) DV 4.0?
No, that update is for the node, not for a container, and its an update for (DV) 4.6 which MediaTemple won't provide for you (which is reasonable in my opinion, I've just failed miserably to update an empty node from 4.0 to 4.6). And its also possible that mediatemple are piping the autoinstaller t...