Search found 64 matches

by douglaseggleton
Mon Sep 03, 2012 7:11 am
Forum: General Help and Development Discussion
Topic: Updated to fPing affecting Smokeping
Replies: 0
Views: 3389

Updated to fPing affecting Smokeping

We have just updated to our server to the latest fping fping-3.3-1.el5.rf.x86_64 and it has stopped our smokeping from working - has anyone else had any issues with this?

Centos 5.8, Plesk 10.4.4

Regards,
Doug
by douglaseggleton
Thu May 31, 2012 4:36 am
Forum: Control Panel Support Help
Topic: Plesk Statistics Graph not Updating
Replies: 2
Views: 5890

Plesk Statistics Graph not Updating

Just a small problem that we would quite like to fix - we have Plesk 10.4 and all the usage statistics update every night and backups/log rotations etc go ahead fine. However, the graph showing the usage per domain (in the client control panel) is displaying incorrect information. If I run the comma...
by douglaseggleton
Tue May 22, 2012 7:27 am
Forum: General Help and Development Discussion
Topic: Mail Log Subject Line
Replies: 1
Views: 4275

Mail Log Subject Line

Our mail log has just recently stopped displaying the subject line - not even sure as to where to being looking for this error. Any hints?

Running Centos 5.7 with Qmail/SpamAssasin/Plesk 10.4.#
by douglaseggleton
Mon Apr 16, 2012 12:18 pm
Forum: Control Panel Support Help
Topic: ERROR: PleskPMMResponseException on Backup Manager
Replies: 6
Views: 8741

Re: ERROR: PleskPMMResponseException on Backup Manager

Found the issue.

The Plesk python script was parsing the plesk conf file, it recognized to skip "\n" but not "\n " resulting in the configuration settings not being parsed correctly. This was after parallels did some fixing on it. :l
by douglaseggleton
Mon Apr 16, 2012 7:17 am
Forum: Control Panel Support Help
Topic: ERROR: PleskPMMResponseException on Backup Manager
Replies: 6
Views: 8741

Re: ERROR: PleskPMMResponseException on Backup Manager

I have just tried reinstalling both python and libxml2 but unfortunately still no luck.
by douglaseggleton
Mon Apr 16, 2012 6:57 am
Forum: Control Panel Support Help
Topic: ERROR: PleskPMMResponseException on Backup Manager
Replies: 6
Views: 8741

Re: ERROR: PleskPMMResponseException on Backup Manager

Managed to go through the plesk log for more information: Traceback (most recent call last): File "/usr/local/psa/admin/sbin/pmmcli", line 6, in ? pmmcli.main() File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 2176, in main pmmcli_log_dir = pmm_config.pmm_logs_directory()...
by douglaseggleton
Fri Apr 13, 2012 10:58 am
Forum: Control Panel Support Help
Topic: ERROR: PleskPMMResponseException on Backup Manager
Replies: 6
Views: 8741

Re: ERROR: PleskPMMResponseException on Backup Manager

Hi Scott,

No - not that we are aware of.
by douglaseggleton
Fri Apr 13, 2012 4:41 am
Forum: Control Panel Support Help
Topic: ERROR: PleskPMMResponseException on Backup Manager
Replies: 6
Views: 8741

ERROR: PleskPMMResponseException on Backup Manager

All of our client accounts are showing the following error message: ERROR: PleskPMMResponseException Failed to parse response. Reason: Failed to read data from stream Process output: 0: PMMConnector.php:635 PMMConnector->getResponse(object of type StreamXMLReader) 1: PMMConnector.php:69 PMMConnector...
by douglaseggleton
Fri Apr 13, 2012 4:38 am
Forum: Control Panel Support Help
Topic: bayes_toks file too large
Replies: 4
Views: 6731

Re: bayes_toks file too large

Thanks Scott.
by douglaseggleton
Thu Apr 05, 2012 10:44 am
Forum: Control Panel Support Help
Topic: bayes_toks file too large
Replies: 4
Views: 6731

Re: bayes_toks file too large

Thanks for the speed reply Scott.

Is there any way to turn it off for individual users - as some who have small usage amounts <50mb have a bayes_toks file that's about 15mb. Meaning a lot of their usage is already taken up.
by douglaseggleton
Thu Apr 05, 2012 6:32 am
Forum: Control Panel Support Help
Topic: bayes_toks file too large
Replies: 4
Views: 6731

bayes_toks file too large

We are getting quite a few overuse notifications of subscriptions in plesk - looking at /qmail/mailnames, a lot of users have large 10mb+ bayes_toks file which takes them over their usage.

Can this be deleted/reset in anyway?
by douglaseggleton
Tue Mar 20, 2012 12:16 pm
Forum: General Help and Development Discussion
Topic: Tracing Delayed Email
Replies: 2
Views: 4983

Tracing Delayed Email

We are currently trying to track down an email that gets delayed between our servers. Here our the timings in the mail headers: Received: (qmail 293 invoked from network); 20 Mar 2012 05:39:49 +0000 Received: from HOST_1 (000.000.000.000) by OUR_HOST with SMTP; 20 Mar 2012 05:39:46 +0000 Received: f...
by douglaseggleton
Mon Feb 13, 2012 6:20 am
Forum: Control Panel Support Help
Topic: AWStats no longer working.
Replies: 0
Views: 3239

AWStats no longer working.

Having an issue with AWStats. In plesk the stats pages show as "Not Found" - the webstat folders are empty for the currents month). The statistics process is definately running once a night as the usage stats are being updated. We had an issue a while ago when we updated to a recent versio...
by douglaseggleton
Tue Jan 24, 2012 12:53 pm
Forum: Control Panel Support Help
Topic: Exporting Plesk Backup via FTP
Replies: 0
Views: 4073

Exporting Plesk Backup via FTP

Running Plesk 10.4.4 with Centos 5.7 We are trying to run the plesk backup utility via terminal - However we are running into errors when it come to exporting via FTP. Running the following works fine. [root@server psa]# /usr/local/psa/bin/pleskbackup --domains-id 3 and [root@server psa]# /usr/local...