ASL failure - sigterm

[redpaint]

Hello,

Server just rebooted itself on sigterm and ASL seems to have uninstalled itself?! Submitted a support request but sometimes its faster to post on here.

I'm getting this:

]# aum -uf
Error: ASL Key is not valid or has expired.

Error: /data/lang/error_en.msg does not exist.

There is no way our licence has expired - at least going by the money that keeps coming out our paypal account and the account section on the Atomic website. So what's going on?

Tried changing the password on ASL since it said something about alphanumeric passwords only (was using symbols too).

Then tried re-installing, re-booting and still the same message.

It looks from the installation log that the old password is being used despite me entering the new alphanumeric one as part or the process to install.

HELP!?

Should I run #/var/asl/lib/uninstall ?

If I fully un-install and re-install what will happen with the kernel and any settings in ASL? Will they be lost?

[redpaint]

OK.

So I did an uninstall (#/var/asl/lib/uninstall) and re-install after some direction from the ASL support portal and now I've got kernel panic and the system won't boot at all and stops with "Error 15: File not found".

I'm waiting for a response from the support portal guys but I've got a feeling I'm stuffed. I don't have physical access to the server and this is really a disaster.