ASL Won't Update - Error 3 9901 ASLCommon::cmd_system ERROR

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james21
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ASL Won't Update - Error 3 9901 ASLCommon::cmd_system ERROR

Unread post by james21 »

I'm looking for help. Here are my details. I'm hoping someone can point me in the right direction.

I'm on a MediaTemple DV Server running:
CentOS 6.7 (Final)
Plesk 12.0.18 Update #67
ASL 4.0.15-30

When trying to update ASL from either the Web Panel or through the Shell I get the same error.

Checking versions ...
Updating asl components
(this may take several minutes)
-------------------------------------------------------------------------------
Errors were encountered:
L CODE SOURCE MESSAGE
- ---- ----------------------------- ------------------------------------------
3 9901 ASLCommon::cmd_system ERROR: '/usr/bin/yum --disableexcludes=al
l -y upgrade asl aum asl-php asl-web aque
duct asl-waf-module asl-stream-client clam
d clamav-db chkrootkit ipset gradm tortixd
tortix-waf mod_security mod_evasive ossec
-hids paxtest psmon rkhunter tortix-waf >/
var/asl/tmp/update.log 2>&1 (1)'
my.first.ip.here
my.second.ip.here
Done.

I found a similar post. But, running the update manually cleared this for them. I've tried rebooting the server. My Parallels Power Panel is telling me that all software packages are up to date.

Does anyone have any ideas? :?:

Thank you,
Jimi
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mikeshinn
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Re: ASL Won't Update - Error 3 9901 ASLCommon::cmd_system ER

Unread post by mikeshinn »

What is the output of this command:

/usr/bin/yum --disableexcludes=all -y upgrade asl aum asl-php asl-web aqueduct asl-waf-module asl-stream-client clamd clamav-db chkrootkit ipset gradm tortixd tortix-waf mod_security mod_evasive ossec-hids paxtest psmon rkhunter tortix-waf
james21
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Re: ASL Won't Update - Error 3 9901 ASLCommon::cmd_system ER

Unread post by james21 »

Thanks mikeshinn,

Code: Select all

/usr/bin/yum --disableexcludes=all -y upgrade asl aum asl-php asl-web aqueduct asl-waf-module asl-stream-client clamd clamav-db chkrootkit ipset gradm tortixd tortix-waf mod_security mod_evasive ossec-hids paxtest psmon rkhunter tortix-waf
Loaded plugins: fastestmirror, priorities
Setting up Upgrade Process
Loading mirror speeds from cached hostfile
 * asl-4.0: www3.atomicorp.com
 * base: mirror.netdepot.com
 * extras: mirror.metrocast.net
 * updates: lug.mtu.edu
98 packages excluded due to repository priority protections
Resolving Dependencies
--> Running transaction check
---> Package asl.x86_64 1:4.0.15-30.el6.art will be updated
---> Package asl.x86_64 1:4.0.16-32.el6.art will be an update
--> Processing Dependency: ssdeep for package: 1:asl-4.0.16-32.el6.art.x86_64
---> Package asl-waf-module.x86_64 1:4.0.15-30.el6.art will be updated
---> Package asl-waf-module.x86_64 1:4.0.16-32.el6.art will be an update
---> Package asl-web.x86_64 1:4.0.15-30.el6.art will be updated
---> Package asl-web.x86_64 1:4.0.16-32.el6.art will be an update
---> Package aum.x86_64 1:4.0.15-30.el6.art will be updated
---> Package aum.x86_64 1:4.0.16-32.el6.art will be an update
--> Running transaction check
---> Package ssdeep.x86_64 0:2.12-1.el6.art will be installed
--> Processing Dependency: ssdeep-libs(x86-64) = 2.12-1.el6.art for package: ssdeep-2.12-1.el6.art.x86_64
--> Finished Dependency Resolution
Error: Package: ssdeep-2.12-1.el6.art.x86_64 (asl-4.0)
           Requires: ssdeep-libs(x86-64) = 2.12-1.el6.art
           Installed: ssdeep-libs-2.13-1.el6.x86_64 (installed)
               ssdeep-libs(x86-64) = 2.13-1.el6
           Available: ssdeep-libs-2.12-1.el6.art.x86_64 (asl-4.0)
               ssdeep-libs(x86-64) = 2.12-1.el6.art
 You could try using --skip-broken to work around the problem
 You could try running: rpm -Va --nofiles --nodigest
scott
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Re: ASL Won't Update - Error 3 9901 ASLCommon::cmd_system ER

Unread post by scott »

Looks like youve got a mix in there from multiple sources of the ssdeep package. We're pushing an update to the asl channels now to handle this condition. Let me know here or via support@ if this resolves the problem for you
james21
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Re: ASL Won't Update - Error 3 9901 ASLCommon::cmd_system ER

Unread post by james21 »

The update has worked! Thank you so much for making those changes.
I'm all updated and running smooth again. 8)

Thanks,
Jimi
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