Uploading fails on some files

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JnascECSI
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Joined: Mon Apr 14, 2008 8:29 am
Location: Rhode Island

Uploading fails on some files

Unread post by JnascECSI »

I'm trying to upload files that are for a support desk system made by kayako, the problem i'm having is that on some files they are triggering the following below. I tried shutting down clamd but they still fail wheater if i upload via ssh or ftp, what do i need to disable so i can get them uploaded?

Code: Select all

httpdocs/__swift/thirdparty/dwoo/plugins/builtin/functions/mailto.php: Atomicorp.Javascript.Suspicious.Encoded.20100925202302.UNOFFICIAL FOUND
James Nascimento
Chief Information Officer
East Commerce Solutions, Inc.
22 Morris Lane
East Providence, RI 02914
Ph. 800-527-5395 x263
Fax. 888-999-5891
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mikeshinn
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Re: Uploading fails on some files

Unread post by mikeshinn »

I see that you opened a case in the support portal for this, but you did send us the file - thats all we need. :-)

For future reference if anyone runs into a CLAMAV false positive (or negative) the process for reporting them is documented here:

https://www.atomicorp.com/wiki/index.ph ... FNegatives
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JnascECSI
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Joined: Mon Apr 14, 2008 8:29 am
Location: Rhode Island

Re: Uploading fails on some files

Unread post by JnascECSI »

Mike,
I've already updated the ticket, i did get them finally uploaded but i have a issue to resolve with mod_sec for the system to run which you will see in my ticket response.
James Nascimento
Chief Information Officer
East Commerce Solutions, Inc.
22 Morris Lane
East Providence, RI 02914
Ph. 800-527-5395 x263
Fax. 888-999-5891
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mikeshinn
Atomicorp Staff - Site Admin
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Posts: 4149
Joined: Thu Feb 07, 2008 7:49 pm
Location: Chantilly, VA

Re: Uploading fails on some files

Unread post by mikeshinn »

I just sent you a response in the support portal.
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