Mail from a phpnuke site not being sent or bounced?

Galactic Zero · Mon Jan 24, 2005 2:41 am

Ok, I have a client that has folks that are not getting their registration info (password) via email and I'm not sure where the problem may reside.

Here is the portion of the mail log for a user that said he didn't get the email, which shows it was bouned.

Jan 23 15:40:40 gz qmail: 1106516440.915159 new msg 622741
Jan 23 15:40:40 gz qmail: 1106516440.915257 info msg 622741: bytes 642 from <anonymous@gz.galacticzer$
Jan 23 15:40:40 gz qmail: 1106516440.986117 starting delivery 1583: msg 622741 to remote dtresendes@c$
Jan 23 15:40:40 gz qmail: 1106516440.986197 status: local 0/10 remote 1/20
Jan 23 15:40:47 gz qmail: 1106516447.768944 delivery 1583: failure: Connected_to_68.6.19.3_but_sender$
Jan 23 15:40:47 gz qmail: 1106516447.769047 status: local 0/10 remote 0/20
Jan 23 15:40:47 gz qmail: 1106516447.806278 bounce msg 622741 qp 10238
Jan 23 15:40:47 gz qmail: 1106516447.806346 end msg 622741

Question is why it got bounced and how do I fix it?

Thanks in advance.

Unread post by **scott** » Mon Jan 24, 2005 10:42 am

Whats the rest of this truncated line say:

Jan 23 15:40:47 gz qmail: 1106516447.768944 delivery 1583: failure: Connected_to_68.6.19.3_but_sender$

Thats the valid error

Galactic Zero · Mon Jan 24, 2005 9:34 pm

Thanks Scott for the assist.. here is the rest of that line:

Jan 23 15:40:40 gz qmail: 1106516440.986197 status: local 0/10 remote 1/20

Jan 23 15:40:47 gz qmail: 1106516447.768944 delivery 1583: failure:
Connected_to_68.6.19.3_but_sender_was_rejected.
/Remote_host_said:_553_gz.galacticzero.net_does_not_exist/

Jan 23 15:40:47 gz qmail: 1106516447.769047 status: local 0/10 remote 0/20

Unread post by **scott** » Mon Jan 24, 2005 10:33 pm

Looks like a mangled email address, thats saying that the username is:

gz.galacticzero.net

Galactic Zero · Tue Jan 25, 2005 1:15 am

That's the name of my server.....

Unread post by **scott** » Tue Jan 25, 2005 10:18 am

A 553 error means "Requested action not taken: mailbox name not allowed", my guess is that the email address being sent to looks like this:

bob@gz.galacticzero.net@gz.galacticzero.net

Or maybe its just gz.galacticzero.net@gz.galacticzero.net

Galactic Zero · Tue Jan 25, 2005 12:05 pm

Ok, here is the full untruncated section:

Jan 23 15:40:40 gz qmail: 1106516440.915159 new msg 622741
Jan 23 15:40:40 gz qmail: 1106516440.915257 info msg 622741: bytes 642 from
<anonymous@gz.galacticzero.net> qp 10236 uid 48
Jan 23 15:40:40 gz qmail: 1106516440.986117 starting delivery 1583: msg 622741 to remote
dtresendes@cox.net
Jan 23 15:40:40 gz qmail: 1106516440.986197 status: local 0/10 remote 1/20
Jan 23 15:40:47 gz qmail: 1106516447.768944 delivery 1583: failure:
Connected_to_68.6.19.3_but_sender_was_rejected.
/Remote_host_said:_553_gz.galacticzero.net_does_not_exist/
Jan 23 15:40:47 gz qmail: 1106516447.769047 status: local 0/10 remote 0/20
Jan 23 15:40:47 gz qmail: 1106516447.806278 bounce msg 622741 qp 10238
Jan 23 15:40:47 gz qmail: 1106516447.806346 end msg 622741

Could it be that the recevining server didn't like the anno email?

NightStorm · Unread post by **NightStorm** » Tue Jan 25, 2005 12:30 pm

Cross-posted from the Ev1 Forum:

I had this same problem for a bit, till I figured out that my email server was reporting as a domain that had no valid IP attached to it (when I set the hostname for the server, in my haste, I neglected to create a DNS record for it pointing to the servers main IP). Essentially, the server hostname did not exist as a valid record... and because a lot of mailservers now use IP <-> DNS lookup as a way to combat spam (possible mail relays), they will reject the connection if the 2 do not match.
Go into your domain DNS control for galacticzero.net, and create an A record for "gz" that points to your servers primary IP address... then try again.

Galactic Zero · Tue Jan 25, 2005 2:33 pm

Thanks NightStorm.. added that to my DNS record, now to see if that fixes the problem.