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Unable to login into Support Portal

Posted: Tue Mar 12, 2013 5:10 pm
by CRServers
Hello,

I'm unable to login to the support portal at https://www.atomicorp.com/support/support-portal.html

I have changed the password, but it seems not to have any effect on the support portal.
It does change it in the Customer Login but not support portal.

Please help.

Regards,

Rodrigo

Re: Unable to login into Support Portal

Posted: Wed Mar 13, 2013 8:02 am
by breun
I recommend e-mailing support@atomicorp.com or at least posting in the customers support forum instead of here. :)

Re: Unable to login into Support Portal

Posted: Wed Mar 13, 2013 12:19 pm
by CRServers
Hello breun,

Thanks for the email.
Customers Support Forum? Where can I find that?
There is no such forum here, or am I blind?
Thanks,

Rodrigo

Re: Unable to login into Support Portal

Posted: Wed Mar 13, 2013 12:28 pm
by breun
If you go to http://www.atomicorp.com/forums/ you'll see that the first section of boards is called 'Customer Support Forums'. You'll probably want to post on the 'Atomic Secured Linux Support' board in this case.

This post is currently on the 'Help with other free stuff' board under 'Community Forums', which doesn't seem to be relevant for this post.

For this particular issue I recommend just e-mailing ASL support instead of starting a forum thread, as this issue is probably limited to your situation.