Search found 62 matches

by jpkelly
Mon Oct 27, 2014 12:52 pm
Forum: Atomic Protector (formerly ASL)
Topic: Cant log in to support portal
Replies: 1
Views: 4474

Cant log in to support portal

When I logged into the support portal all my cases had disappeared.
Now I cannot even log in. The login page behaves as if my password is wrong. I have tried a password reset.
Of course I cannot ask for support with this because I cannot log in :P
by jpkelly
Mon Oct 27, 2014 12:06 pm
Forum: Control Panel Support Help
Topic: Attack HELP!
Replies: 1
Views: 9079

Attack HELP!

I am getting (attacked or so it seems) and I am not quite sure what to do about it. Apache seems to become overwhelmed and unresponsive. Then apachectl commands give output such as the following: /usr/sbin/apachectl: line 102: 8550 Segmentation fault $HTTPD $OPTIONS -k $ARGV I have to manually kill ...
by jpkelly
Thu Oct 31, 2013 1:51 am
Forum: Anti-Spam Help and Discussion
Topic: DKIM and Plesk 11
Replies: 9
Views: 19530

Re: DKIM and Plesk 11

Galactic Zero wrote:Any painless way to move to postfix? Every time I do, I have delivery problems, sending problems, spam problems etc... never fails.
Bump.
by jpkelly
Thu Feb 07, 2013 2:02 am
Forum: Control Panel Support Help
Topic: Can't upgrade to Plesk 11
Replies: 1
Views: 5308

Can't upgrade to Plesk 11

When trying to upgrade Plesk 10.4.4 to 11.0.9 I get the following errors: CentOS 5 MediaTemple DV4 ERROR: Unable to install the "plesk-base-11.0.9-cos5.build110120608.16.x86_64" package. The following could cause the installation failure: 1) plesk-base-11.0.9-cos5.build110120608.16.x86_64:...
by jpkelly
Sat Feb 25, 2012 11:28 pm
Forum: Control Panel Support Help
Topic: enterprise/control/agent.php 403 error
Replies: 3
Views: 5697

Re: enterprise/control/agent.php 403 error

It turns out this was a setting that Media Temple had changed.
See thread:
http://forum.parallels.com/showthread.p ... post616915
by jpkelly
Sat Feb 25, 2012 10:08 am
Forum: Control Panel Support Help
Topic: enterprise/control/agent.php 403 error
Replies: 3
Views: 5697

Re: enterprise/control/agent.php 403 error

scott wrote:Well that is what the latest sql injection exploit was going after. Coincidence?
I am not familiar with it. Can you tell me more?

Any suggestions how to determine if I've been hacked?
And if so what to do next?
by jpkelly
Sat Feb 25, 2012 4:00 am
Forum: Control Panel Support Help
Topic: enterprise/control/agent.php 403 error
Replies: 3
Views: 5697

enterprise/control/agent.php 403 error

When Trying to use the Plesk 10 API via WHMCS I am getting the following error in /usr/local/psa/admin/logs/httpsd_access_log

"POST /enterprise/control/agent.php HTTP/1.1" 403 345 "-" "-"

Any ideas?
by jpkelly
Tue Jan 03, 2012 3:04 am
Forum: Anti-Spam Help and Discussion
Topic: Which RBL etc. - Spamdyke
Replies: 4
Views: 7105

Re: Which RBL etc. - Spamdyke

Thanks faris!
That is a big help.
Now Spamdyke is working for me without a ton of false positives.

Can you give any thoughts on Spamdyke greylisting?

Or DNSWLs like list.dnswl.org?
by jpkelly
Mon Jan 02, 2012 3:07 am
Forum: Anti-Spam Help and Discussion
Topic: Which RBL etc. - Spamdyke
Replies: 4
Views: 7105

Which RBL etc. - Spamdyke

I recently implemented Spamdyke with the following RBLs enabled: zen.spamhaus.org bl.spamcop.net bogons.cymru.com Soon after I got a call from a customer saying emails from RoadRunner and Gmail accounts were getting blocked. I disabled all RBLs but zen.spamhaus.org and added to DNSWL: list.dnswl.org...
by jpkelly
Wed Aug 10, 2011 8:41 pm
Forum: Control Panel Support Help
Topic: Interrupts and Context switches gone through the roof
Replies: 0
Views: 3750

Interrupts and Context switches gone through the roof

I noticed in Munin that the graph for Interrupts and Context Switches shot up from an average of 10K to 20K to around 80K and then Munin stopped reporting the stats for Interrupts and Context Switches. Any idea what would cause this or how to troubleshoot? This is on a CentOS box with Plesk 10.2 (Me...
by jpkelly
Sat Apr 30, 2011 9:30 pm
Forum: Control Panel Support Help
Topic: Plesk 10 System Wide Spam Filter
Replies: 1
Views: 4052

Plesk 10 System Wide Spam Filter

On Plesk 10 CentOS
Where is the bayes db located for the system wide spam filter settings?
How do I train the system wide spamassassin?

Also, how does the system wide training work with per user training?
Does one exclude the other?
by jpkelly
Fri Apr 29, 2011 12:57 pm
Forum: Control Panel Support Help
Topic: websrvmng not restarting gracefully
Replies: 2
Views: 4458

Re: websrvmng not restarting gracefully

I have been using WHMCS 4.4.1 with Plesk 10.1.1.
There have been a few issues but it works.
by jpkelly
Thu Apr 14, 2011 10:02 am
Forum: Control Panel Support Help
Topic: HELP! Server Load averaging around 2
Replies: 11
Views: 11567

Re: HELP! Server Load averaging around 2

I had similar problems and stopped running PHP via FastCGI. I used ruid2 (from Atomicorp) to get the functionality I needed from the FastCGI settings. Hope this helps / relates in some way. I read through your running processes and it hinted that this might be something worth trying for you. FastCG...
by jpkelly
Thu Apr 07, 2011 4:54 pm
Forum: Control Panel Support Help
Topic: Upgrade to Plesk 10.2 on (mt) DV 4.0?
Replies: 4
Views: 6465

Re: Upgrade to Plesk 10.2 on (mt) DV 4.0?

Thanks for taking the time to explain this. I think I get the template idea now. I'm not sure to what extent Media Temple uses symlinks. I think Apache and other services are independent of the other nodes and can be updated. They do allow yum, so I have hope that I will be able to upgrade. I purcha...
by jpkelly
Thu Apr 07, 2011 12:03 pm
Forum: Control Panel Support Help
Topic: Upgrade to Plesk 10.2 on (mt) DV 4.0?
Replies: 4
Views: 6465

Re: Upgrade to Plesk 10.2 on (mt) DV 4.0?

No, that update is for the node, not for a container, and its an update for (DV) 4.6 which MediaTemple won't provide for you (which is reasonable in my opinion, I've just failed miserably to update an empty node from 4.0 to 4.6). And its also possible that mediatemple are piping the autoinstaller t...