Search found 59 matches

by mist_firefly
Mon Apr 22, 2013 6:09 am
Forum: Control Panel Support Help
Topic: renew the ssl Certificate
Replies: 2
Views: 5410

renew the ssl Certificate

I need to renew the SSL Certificate on the server. We have plesk 10. At the moment we have an ssl certificate that will expire in June. If I understand it right I need to first do : http://support.godaddy.com/help/article/4976/rekeying-an-ssl-certificate?locale=en&ci=46061 And then change it on ...
by mist_firefly
Tue Apr 09, 2013 7:23 am
Forum: Control Panel Support Help
Topic: Backup /restore from control panel
Replies: 2
Views: 5208

Backup /restore from control panel

Hi, One of our clients has some issues with it's website and wants to restore to a previous version. He has a backup done on plesk and was wondering what do the restore options do? He doesn't want to modify the current database just the files in the wordpress part of the domain (he doesn't want to l...
by mist_firefly
Tue Apr 02, 2013 11:48 am
Forum: Control Panel Support Help
Topic: Server sending email to mailbox that doesn't exist
Replies: 1
Views: 4946

Server sending email to mailbox that doesn't exist

Hi, We have a client with the the website www.domain.com that is currently hosted by company A and has the email sent to a different place - company B. He wants to move from company A to us but wants to keep his mail with company B. I set-up the new subscription on plesk, changed the DNS settings fo...
by mist_firefly
Tue Feb 19, 2013 5:29 am
Forum: Control Panel Support Help
Topic: Mail limit
Replies: 10
Views: 11872

Re: Mail limit

Ok thank you for your reply, I did saw that when added up it goes over the limit which in this case is 80 but was wondering why on the control panel the disk space shows only as 53MB out of 80 if it is clearly more? What could the client do in cases like this? Should we delete log files ? Is there a...
by mist_firefly
Mon Feb 18, 2013 5:51 am
Forum: Control Panel Support Help
Topic: Mail limit
Replies: 10
Views: 11872

Re: Mail limit

Tools & Settings -> (Statistics) Settings of Server Statistics has everything but the log files and statistic reports. (Does this mean it's not taking them into account when calculating the space?) On the specific account of the client it doesn't show that he is over the limit but he is receivin...
by mist_firefly
Thu Feb 07, 2013 11:36 am
Forum: Anti-Spam Help and Discussion
Topic: spamassassin help
Replies: 0
Views: 4477

spamassassin help

Hello We have a local.cf file in /etc/mailspamassassin/ which has nothing much in it: required_hits 5 report_safe 0 rewrite_header Subject [SPAM] pyzor_timeout 20 The interesting thing is before this we had a different configuration file that had the following rule: all messages with body /e3xTP912s...
by mist_firefly
Wed Feb 06, 2013 7:31 am
Forum: General Help and Development Discussion
Topic: MTA's poor reputation
Replies: 1
Views: 4600

MTA's poor reputation

Hello

Just had a client calling about two of his emails bouncing back saying MTA's poor reputation
The emails were sent to people that he sent emails before..
What could be the issue and how to fix it?

thank you
by mist_firefly
Tue Feb 05, 2013 8:27 am
Forum: General Help and Development Discussion
Topic: mysql update
Replies: 1
Views: 4106

mysql update

Hello I have updated mysql and got the following error: Running Transaction Updating : mysql-libs 1/6 Updating : mysql 2/6 Updating : mysql-server 3/6 Stopping mysqld: [ OK ] mysqld is alive Failed to ALTER DATABASE `#mysql50#domainname_mysql037dd079c45f2d82a7ff4a50cec17244` UPGRADE DATA DIRECTORY N...
by mist_firefly
Wed Jan 30, 2013 5:28 am
Forum: Anti-Spam Help and Discussion
Topic: blocking a specific email address
Replies: 7
Views: 10151

Re: blocking a specific email address

Thank you all.
Yes I did say that to him ..haven't heard back.
by mist_firefly
Tue Jan 29, 2013 11:10 am
Forum: Anti-Spam Help and Discussion
Topic: blocking a specific email address
Replies: 7
Views: 10151

Re: blocking a specific email address

Thanks for the help.

Really it's just a client who wants an address blocked. But this is not spam so I can't really block it on the entire server.. not even sure if that's legal.
by mist_firefly
Tue Jan 29, 2013 5:26 am
Forum: Anti-Spam Help and Discussion
Topic: blocking a specific email address
Replies: 7
Views: 10151

Re: blocking a specific email address

Thank you for the quick reply.

I was wondering what does the badmailfrom list does in qmail? Is that a bad idea? The client want's this bad email to be bounced from him
Also is there an option I can only do it for them and not for the whole server?

Thanks
by mist_firefly
Mon Jan 28, 2013 12:53 pm
Forum: Anti-Spam Help and Discussion
Topic: blocking a specific email address
Replies: 7
Views: 10151

blocking a specific email address

Hello,

I need to block a specific email address to send emails to a client's account on our server. We use qmail-scanner.

How could I do that? :/
by mist_firefly
Wed Jan 23, 2013 12:30 pm
Forum: General Help and Development Discussion
Topic: selinux conflict
Replies: 7
Views: 7787

Re: selinux conflict

Thank for the help ^_^
Seems to be disabled already.
Does that means that what I saw when updating has no effect on the server?
by mist_firefly
Wed Jan 23, 2013 5:08 am
Forum: General Help and Development Discussion
Topic: warning when updating ossec-hids
Replies: 2
Views: 4544

Re: warning when updating ossec-hids

Thanks, I thought it would be something like that.

Now if I choose to update or change things on the .txt showed with the new one would this affect hosting or how the server works?
How important is this ossec-hids and rootkit_trojans.txt?
by mist_firefly
Wed Jan 23, 2013 5:04 am
Forum: General Help and Development Discussion
Topic: selinux conflict
Replies: 7
Views: 7787

Re: selinux conflict

:)

How do I know if selinux is on on our server? >_< Probably is if I updated ..Just want to understand if these lines may cause issues to the server/clients