Backup, Backup and BACKUP!
Posted: Wed Nov 19, 2014 9:08 am
I thought I'd share this with you all...
Instead of deleting just one domain in a Customer's account, I deleted the entire customer.
This happened because of the stupid way Plesk 10.4.4 has a Remove button at the top of the page (which removes the client) and at the bottom of the page (which removes the ticked domains). I clicked on the wrong one
Now I do have backups. And I backup those backups to a different local server. And I backup those backups to S3.
But I only backup weekly, and it so happens that this client had made a huge change to their website yesterday.....including a big new database filled with loads of data, blah blah....
I'm good friends with the web developer who had done the site, thankfully, but he's still mad as hell with me. I've managed to cost him many hours work.
So why don't I do daily backups? Well, I figured weekly was enough, with them going back 3 months. I was wrong
Instead of deleting just one domain in a Customer's account, I deleted the entire customer.
This happened because of the stupid way Plesk 10.4.4 has a Remove button at the top of the page (which removes the client) and at the bottom of the page (which removes the ticked domains). I clicked on the wrong one
Now I do have backups. And I backup those backups to a different local server. And I backup those backups to S3.
But I only backup weekly, and it so happens that this client had made a huge change to their website yesterday.....including a big new database filled with loads of data, blah blah....
I'm good friends with the web developer who had done the site, thankfully, but he's still mad as hell with me. I've managed to cost him many hours work.
So why don't I do daily backups? Well, I figured weekly was enough, with them going back 3 months. I was wrong