Unable to update

Customer support forums for the modsecurity rules feed. There is no such thing as a bad question here as long as it pertains to using the real time modsecurity rules feed. Newbies feel free to get help getting started or asking questions that may be obvious.
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Unable to update

Unread post by mrizwan »

I am using plesk 12 on centos 7. I am receiving this error

Error: Failed to update the ModSecurity rule set: modsecurity_ctl failed: <urlopen error [Errno 110] Connection timed out> Unable to download atomic rule set

Can you guide me in this regard. Thanks
Atomicorp Staff - Site Admin
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Re: Unable to update

Unread post by scott »

Sure, contact support@atomicorp.com with your IP address so we can look into it deeper. Thanks!
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