Unable to Delete Client / Domain / Application

[KrazyBob]

Using Plesk 8.6 and CentOS 4.9 scheduled for upgrade to Plesk 11 and VZ 4 I am unable to first delete a web vault application. Next I tried to delete a user and that failed. So next I tried to delete the domain and it failed. Next I tried to delete the user and it failed. The Working icon just spins and nothing happens.

Help! LOL.

[KrazyBob]

Have I posted this is the correct category? Hey Faris! You're usually the first to help. I've Googled this condition and cannot find it.

[prupert]

What do the Plesk logs say you? Does /var/log/messages tells you something?

You tell that you've only *scheduled* an upgrade, so I presume you haven't started the upgrade?

[KrazyBob]

I cannot delete ANY user or domain.

Code: Select all

Mar 23 04:38:22 server103 named[30389]: client 208.75.122.226#33564: query (cache) 'oakgrovekeeling.org/MX/IN' denied
Mar 23 04:38:52 server103 xinetd[30032]: START: smtp pid=1459 from=65.54.190.212
Mar 23 04:38:52 server103 xinetd[30032]: EXIT: smtp status=1 pid=1459 duration=0(sec)
Mar 23 04:39:53 server103 xinetd[30032]: START: smtp pid=1600 from=65.54.190.101
Mar 23 04:39:53 server103 xinetd[30032]: START: smtp pid=1601 from=65.54.190.102
Mar 23 04:39:54 server103 xinetd[30032]: EXIT: smtp status=1 pid=1600 duration=1(sec)
Mar 23 04:39:54 server103 xinetd[30032]: EXIT: smtp status=1 pid=1601 duration=1(sec)
Mar 23 04:40:00 server103 xinetd[30032]: START: smtp pid=1608 from=65.54.190.89
Mar 23 04:40:01 server103 xinetd[30032]: EXIT: smtp status=1 pid=1608 duration=1(sec)

None of the IP's listed belong to me. oakgrovekeeling.org is a domain long ago

[prupert]

Those log lines are not related to the Plesk CP. Is the Plesk error log telling you something during the failed actions in the interface? Have you checked the integrity of your Plesk database?

[scott]

You know this might be less trouble if you did a migration to a parallel server

[KrazyBob]

This is a Plesk 8.6 server and is the /messages file that you asked for. Now is not the time to migrate. I have a 103 fever but this is definitely /messages file as asked for.

[KrazyBob]

It has been 10 minutes and Plesk is just sitting at the prompt "Connecting..." in the title bar. I suspect a database failure. What is the command to repair all databases?

Thank you for your help.

[prupert]

http://dev.mysql.com/doc/refman/5.5/en/mysqlcheck.html

[KrazyBob]

While I appreciate the web page at MySQL it offers little help to a self-proclaimed rookie. I had hoped for more specificity. That is of course the problem is database related. What is the command I ned to run on which database? PSA?

The delete problem fails when attempting to delete WordPress 2.8.

[prupert]

Code: Select all

mysqlcheck psa

if indeed corrupted (which I doubt is the case), you can try to repair with

Code: Select all

mysqlcheck --repair psa

It doesn't hurt to read a manual now and then. Never simply copy/paste what others tell you on the internet

[KrazyBob]

Thank you for filling in the blanks. I agree with you that one should just not cut and paste. In my earlier days I did that and caused more of a problem.

Thank you again.

[KrazyBob]

All db's report OK. I am at a loss. I've Googled. I've Binged... But I cannot delete any domain or user.

[aslus maximus]

You can go into the psa database and delete them manually. There is a table in there that holds all the domain info. That will/should work. You should probably upgrade plesk too. It's at version 11. blah.blah now. The plesk forums should help you too. Plesk will come in there and fix it for you if you ask them, seeing as you are a paying customer. They do offer support.

[aslus maximus]

You can also goolge "plesk can't delete domains". There should be an answer.