Customer support forums for Atomic Protector (formerly Atomic Secured Linux). There is no such thing as a bad question here as long as it pertains to using Atomic Protector. Newbies feel free to get help getting started or asking questions that may be obvious. Regular users are asked to be gentle.
Shogoki
New Forum User
Posts: 4 Joined: Sat Oct 18, 2014 4:42 pmLocation: brussels
Unread post
by Shogoki Sat Oct 18, 2014 4:47 pm
Hi
I have 2 problems
First one :
I cannot access to support system.
It says that my login/password is not good but I can access with this login/pass in the customer panel Oo
Second one :
I upgraded Plesk from 11 to 12
And ASL from 3 to 4
Everything goes well.
But now when I make yum update, I have this problem
Code: Select all
file /lib/firmware/isci/isci_firmware.bin from install of linux-firmware-20131001-33.gitb8ac7c7e.el6.noarch conflicts with file from package kernel-firmware-1:3.2.46-53.art.x86_64
Can you help me ?
More informations :
Code: Select all
==========================================================================================================================================================================
Package Arch Version Repository Size
==========================================================================================================================================================================
Installing:
kernel x86_64 1:3.2.62-74.art tortix-kernel 23 M
libertas-usb8388-firmware noarch 2:20130607-28.git2892af0.el6.art tortix-kernel 105 k
replacing libertas-usb8388-firmware.noarch 2:5.110.22.p23-3.1.el6
Updating:
at x86_64 3.1.10-44.el6_5.2 updates 60 k
bash x86_64 4.1.2-15.el6_5.2 updates 905 k
bigloo-libs x86_64 3.3a-4.el6.art asl-4.0 12 M
kernel-headers x86_64 1:3.2.62-74.art tortix-kernel 793 k
kmod-xtables-addons x86_64 1.47.1-3.74.el6.art tortix-kernel 5.2 k
libcgroup x86_64 0.40.rc1-6.el6_5.1 updates 126 k
nss x86_64 3.16.1-7.el6_5 updates 833 k
nss-softokn x86_64 3.14.3-12.el6_5 updates 265 k
nss-softokn-freebl i686 3.14.3-12.el6_5 updates 147 k
nss-softokn-freebl x86_64 3.14.3-12.el6_5 updates 158 k
nss-sysinit x86_64 3.16.1-7.el6_5 updates 41 k
nss-tools x86_64 3.16.1-7.el6_5 updates 361 k
nss-util x86_64 3.16.1-2.el6_5 updates 65 k
openssl x86_64 1.0.1e-30.el6_5.2 updates 1.5 M
openssl-devel x86_64 1.0.1e-30.el6_5.2 updates 1.2 M
psa-proftpd x86_64 1.3.5-7.el6.art asl-4.0 1.5 M
psa-proftpd-xinetd x86_64 1.3.5-7.el6.art asl-4.0 14 k
roadsend-php-libs x86_64 2.9.8-10.5.el6.art asl-4.0 1.8 M
tortix-release noarch 0.4-1.el6.art asl-4.0 5.8 k
tzdata noarch 2014h-1.el6 updates 449 k
xtables-addons x86_64 1.47.1-3.74.el6.art tortix-kernel 83 k
Installing for dependencies:
kmod-xtables-addons-3.2.62-74.art.x86_64 x86_64 1.47.1-3.74.el6.art tortix-kernel 68 k
linux-firmware noarch 20131001-33.gitb8ac7c7e.el6 tortix-kernel 20 M
Transaction Summary
==========================================================================================================================================================================
Install 4 Package(s)
Upgrade 21 Package(s)
Shogoki
New Forum User
Posts: 4 Joined: Sat Oct 18, 2014 4:42 pmLocation: brussels
Unread post
by Shogoki Tue Oct 21, 2014 12:00 pm
still have the problem
Code: Select all
===================================================================================================================================================================
Package Arch Version Repository Size
===================================================================================================================================================================
Installing:
kernel x86_64 1:3.2.62-74.art tortix-kernel 23 M
Updating:
kernel-headers x86_64 1:3.2.62-74.art tortix-kernel 793 k
kmod-xtables-addons x86_64 1.47.1-3.74.el6.art tortix-kernel 5.2 k
Installing for dependencies:
kmod-xtables-addons-3.2.62-74.art.x86_64 x86_64 1.47.1-3.74.el6.art tortix-kernel 68 k
linux-firmware noarch 20131001-33.gitb8ac7c7e.el6 tortix-kernel 20 M
Transaction Summary
===================================================================================================================================================================
Install 3 Package(s)
Upgrade 2 Package(s)
Total size: 44 M
Total download size: 793 k
Is this ok [y/N]: y
Downloading Packages:
kernel-headers-3.2.62-74.art.x86_64.rpm | 793 kB 00:00
Running rpm_check_debug
Running Transaction Test
Transaction Check Error:
file /lib/firmware/isci/isci_firmware.bin from install of linux-firmware-20131001-33.gitb8ac7c7e.el6.noarch conflicts with file from package kernel-firmware-1:3. 2.46-53.art.x86_64
Error Summary
-------------
scott
Atomicorp Staff - Site Admin
Posts: 8355 Joined: Wed Dec 31, 1969 8:00 pmLocation: earth
Contact:
Unread post
by scott Tue Oct 21, 2014 7:11 pm
are you using "upgrade" or "update"? They do differnt things
Shogoki
New Forum User
Posts: 4 Joined: Sat Oct 18, 2014 4:42 pmLocation: brussels
Unread post
by Shogoki Wed Oct 22, 2014 11:23 am
same problem with yum upgrade and yum update
Code: Select all
[root@***~]# yum update
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* asl-4.0: www6.atomicorp.com
* atomic: www7.atomicorp.com
* base: mirror-fr2.bbln.org
* extras: mirror-fr2.bbln.org
* tortix: www6.atomicorp.com
* tortix-kernel: www6.atomicorp.com
* updates: mirror-fr2.bbln.org
317 packages excluded due to repository priority protections
Setting up Update Process
Resolving Dependencies
--> Running transaction check
---> Package kernel.x86_64 1:3.2.62-74.art will be installed
--> Processing Dependency: linux-firmware >= 20130607 for package: 1:kernel-3.2. 62-74.art.x86_64
---> Package kernel-headers.x86_64 1:2.6.32.60-36.art will be updated
---> Package kernel-headers.x86_64 1:3.2.62-74.art will be an update
---> Package kmod-xtables-addons.x86_64 0:1.47.1-3.36.el6 will be updated
---> Package kmod-xtables-addons.x86_64 0:1.47.1-3.74.el6.art will be an update
--> Processing Dependency: kmod-xtables-addons-3.2.62-74.art.x86_64 >= 1.47.1-3. 74.el6.art for package: kmod-xtables-addons-1.47.1-3.74.el6.art.x86_64
--> Running transaction check
---> Package kmod-xtables-addons-3.2.62-74.art.x86_64.x86_64 0:1.47.1-3.74.el6.a rt will be installed
---> Package linux-firmware.noarch 0:20131001-33.gitb8ac7c7e.el6 will be install ed
--> Finished Dependency Resolution
Dependencies Resolved
================================================================================
Package Arch Version Repository Size
================================================================================
Installing:
kernel x86_64 1:3.2.62-74.art tortix-kernel 23 M
Updating:
kernel-headers x86_64 1:3.2.62-74.art tortix-kernel 793 k
kmod-xtables-addons x86_64 1.47.1-3.74.el6.art tortix-kernel 5.2 k
Installing for dependencies:
kmod-xtables-addons-3.2.62-74.art.x86_64
x86_64 1.47.1-3.74.el6.art tortix-kernel 68 k
linux-firmware noarch 20131001-33.gitb8ac7c7e.el6 tortix-kernel 20 M
Transaction Summary
================================================================================
Install 3 Package(s)
Upgrade 2 Package(s)
Total download size: 44 M
Is this ok [y/N]: y
Downloading Packages:
(1/5): kernel-3.2.62-74.art.x86_64.rpm | 23 MB 00:04
(2/5): kernel-headers-3.2.62-74.art.x86_64.rpm | 793 kB 00:00
(3/5): kmod-xtables-addons-1.47.1-3.74.el6.art.x86_64.rpm | 5.2 kB 00:00
(4/5): kmod-xtables-addons-3.2.62-74.art.x86_64-1.47.1-3.74.el6.art.x86_64.rpm | 68 kB 00:00
(5/5): linux-firmware-20131001-33.gitb8ac7c7e.el6.noarch.rpm | 20 MB 00:03
---------------------------------------------------------------------------------------------------------------------------
Total 3.4 MB/s | 44 MB 00:12
Running rpm_check_debug
Running Transaction Test
Transaction Check Error:
file /lib/firmware/isci/isci_firmware.bin from install of linux-firmware-20131001-33.gitb8ac7c7e.el6.noarch conflicts with file from package kernel-firmware-1:3.2.46-53.art.x86_64
Error Summary
-------------
[root@*****~]# yum upgrade
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* asl-4.0: www6.atomicorp.com
* atomic: www7.atomicorp.com
* base: mirror-fr2.bbln.org
* extras: mirror-fr2.bbln.org
* tortix: www6.atomicorp.com
* tortix-kernel: www6.atomicorp.com
* updates: mirror-fr2.bbln.org
317 packages excluded due to repository priority protections
Setting up Upgrade Process
Resolving Dependencies
--> Running transaction check
---> Package kernel.x86_64 1:3.2.62-74.art will be installed
--> Processing Dependency: linux-firmware >= 20130607 for package: 1:kernel-3.2.62-74.art.x86_64
---> Package kernel-headers.x86_64 1:2.6.32.60-36.art will be updated
---> Package kernel-headers.x86_64 1:3.2.62-74.art will be an update
---> Package kmod-xtables-addons.x86_64 0:1.47.1-3.36.el6 will be updated
---> Package kmod-xtables-addons.x86_64 0:1.47.1-3.74.el6.art will be an update
--> Processing Dependency: kmod-xtables-addons-3.2.62-74.art.x86_64 >= 1.47.1-3.74.el6.art for package: kmod-xtables-addons-1.47.1-3.74.el6.art.x86_64
--> Running transaction check
---> Package kmod-xtables-addons-3.2.62-74.art.x86_64.x86_64 0:1.47.1-3.74.el6.art will be installed
---> Package linux-firmware.noarch 0:20131001-33.gitb8ac7c7e.el6 will be installed
--> Finished Dependency Resolution
Dependencies Resolved
===========================================================================================================================
Package Arch Version Repository Size
===========================================================================================================================
Installing:
kernel x86_64 1:3.2.62-74.art tortix-kernel 23 M
Updating:
kernel-headers x86_64 1:3.2.62-74.art tortix-kernel 793 k
kmod-xtables-addons x86_64 1.47.1-3.74.el6.art tortix-kernel 5.2 k
Installing for dependencies:
kmod-xtables-addons-3.2.62-74.art.x86_64 x86_64 1.47.1-3.74.el6.art tortix-kernel 68 k
linux-firmware noarch 20131001-33.gitb8ac7c7e.el6 tortix-kernel 20 M
Transaction Summary
===========================================================================================================================
Install 3 Package(s)
Upgrade 2 Package(s)
Total size: 44 M
Is this ok [y/N]: y
Downloading Packages:
Running rpm_check_debug
Running Transaction Test
Transaction Check Error:
file /lib/firmware/isci/isci_firmware.bin from install of linux-firmware-20131001-33.gitb8ac7c7e.el6.noarch conflicts with file from package kernel-firmware-1:3.2.46-53.art.x86_64
Error Summary
-------------
And I still don t have access to your support system Oo
scott
Atomicorp Staff - Site Admin
Posts: 8355 Joined: Wed Dec 31, 1969 8:00 pmLocation: earth
Contact:
Unread post
by scott Wed Oct 22, 2014 3:22 pm
you can always email
support@atomicorp.com directly, it goes into the system just like it would through the portal.
Shogoki
New Forum User
Posts: 4 Joined: Sat Oct 18, 2014 4:42 pmLocation: brussels
Unread post
by Shogoki Fri Nov 07, 2014 3:48 am
Hi
How works your support portal...
sshin gave me a solution that didn't worked but there is no reply so I can't tell him that didn't worked!
So I give here my problem again :
yum update give this :
Code: Select all
Transaction Check Error:
file /lib/firmware/isci/isci_firmware.bin from install of linux-firmware-20131001-33.gitb8ac7c7e.el6.noarch conflicts with file from package kernel-firmware-1:3.2.46-53.art.x86_64
Full :
Code: Select all
[root@ns2334226 ~]# yum update
Loaded plugins: fastestmirror, priorities
Setting up Update Process
Loading mirror speeds from cached hostfile
* asl-4.0: www8.atomicorp.com
* atomic: www7.atomicorp.com
* base: centos.mirrors.ovh.net
* extras: centos.mirrors.ovh.net
* tortix: www8.atomicorp.com
* tortix-kernel: www8.atomicorp.com
* updates: centos.mirrors.ovh.net
176 packages excluded due to repository priority protections
Resolving Dependencies
--> Running transaction check
---> Package kernel.x86_64 1:3.2.62-74.art will be installed
--> Processing Dependency: linux-firmware >= 20130607 for package: 1:kernel-3.2.62-74.art.x86_64
---> Package kernel-headers.x86_64 1:2.6.32.60-36.art will be updated
---> Package kernel-headers.x86_64 1:3.2.62-74.art will be an update
---> Package kmod-xtables-addons.x86_64 0:1.47.1-3.36.el6 will be updated
---> Package kmod-xtables-addons.x86_64 0:1.47.1-3.74.el6.art will be an update
--> Processing Dependency: kmod-xtables-addons-3.2.62-74.art.x86_64 >= 1.47.1-3.74.el6.art for package: kmod-xtables-addons-1.47.1-3.74.el6.art.x86_64
--> Running transaction check
---> Package kmod-xtables-addons-3.2.62-74.art.x86_64.x86_64 0:1.47.1-3.74.el6.art will be installed
---> Package linux-firmware.noarch 0:20131001-33.gitb8ac7c7e.el6 will be installed
--> Finished Dependency Resolution
Dependencies Resolved
========================================================================================================================================================================
Package Arch Version Repository Size
========================================================================================================================================================================
Installing:
kernel x86_64 1:3.2.62-74.art tortix-kernel 23 M
Updating:
kernel-headers x86_64 1:3.2.62-74.art tortix-kernel 793 k
kmod-xtables-addons x86_64 1.47.1-3.74.el6.art tortix-kernel 5.2 k
Installing for dependencies:
kmod-xtables-addons-3.2.62-74.art.x86_64 x86_64 1.47.1-3.74.el6.art tortix-kernel 68 k
linux-firmware noarch 20131001-33.gitb8ac7c7e.el6 tortix-kernel 20 M
Transaction Summary
========================================================================================================================================================================
Install 3 Package(s)
Upgrade 2 Package(s)
Total size: 44 M
Is this ok [y/N]: n
Exiting on user Command
[root@ns2334226 ~]# yum update
Loaded plugins: fastestmirror, priorities
Setting up Update Process
Loading mirror speeds from cached hostfile
* asl-4.0: www8.atomicorp.com
* atomic: www7.atomicorp.com
* base: centos.mirrors.ovh.net
* extras: centos.mirrors.ovh.net
* tortix: www8.atomicorp.com
* tortix-kernel: www8.atomicorp.com
* updates: centos.mirrors.ovh.net
176 packages excluded due to repository priority protections
Resolving Dependencies
--> Running transaction check
---> Package kernel.x86_64 1:3.2.62-74.art will be installed
--> Processing Dependency: linux-firmware >= 20130607 for package: 1:kernel-3.2.62-74.art.x86_64
---> Package kernel-headers.x86_64 1:2.6.32.60-36.art will be updated
---> Package kernel-headers.x86_64 1:3.2.62-74.art will be an update
---> Package kmod-xtables-addons.x86_64 0:1.47.1-3.36.el6 will be updated
---> Package kmod-xtables-addons.x86_64 0:1.47.1-3.74.el6.art will be an update
--> Processing Dependency: kmod-xtables-addons-3.2.62-74.art.x86_64 >= 1.47.1-3.74.el6.art for package: kmod-xtables-addons-1.47.1-3.74.el6.art.x86_64
--> Running transaction check
---> Package kmod-xtables-addons-3.2.62-74.art.x86_64.x86_64 0:1.47.1-3.74.el6.art will be installed
---> Package linux-firmware.noarch 0:20131001-33.gitb8ac7c7e.el6 will be installed
--> Finished Dependency Resolution
Dependencies Resolved
========================================================================================================================================================================
Package Arch Version Repository Size
========================================================================================================================================================================
Installing:
kernel x86_64 1:3.2.62-74.art tortix-kernel 23 M
Updating:
kernel-headers x86_64 1:3.2.62-74.art tortix-kernel 793 k
kmod-xtables-addons x86_64 1.47.1-3.74.el6.art tortix-kernel 5.2 k
Installing for dependencies:
kmod-xtables-addons-3.2.62-74.art.x86_64 x86_64 1.47.1-3.74.el6.art tortix-kernel 68 k
linux-firmware noarch 20131001-33.gitb8ac7c7e.el6 tortix-kernel 20 M
Transaction Summary
========================================================================================================================================================================
Install 3 Package(s)
Upgrade 2 Package(s)
Total size: 44 M
Is this ok [y/N]: y
Downloading Packages:
Running rpm_check_debug
Running Transaction Test
Transaction Check Error:
file /lib/firmware/isci/isci_firmware.bin from install of linux-firmware-20131001-33.gitb8ac7c7e.el6.noarch conflicts with file from package kernel-firmware-1:3.2.46-53.art.x86_64
Error Summary
-------------
Solution of sshin :
Code: Select all
You will need to remove the conflicting package first, and then immediately upgrade:
1) rpm -e kernel-firmware-1:3.2.46-53.art.x86_64 --nodeps
2) yum upgrade kernel
This should pull in the new ker...
Trying solution and not working:
Code: Select all
[root@ns2334226 /]# rpm -e kernel-firmware-1:3.2.46-53.art.x86_64 --nodeps
error: package kernel-firmware-1:3.2.46-53.art.x86_64 is not installed
help
