Support Portal

Customer support forums for Atomic Protector (formerly Atomic Secured Linux). There is no such thing as a bad question here as long as it pertains to using Atomic Protector. Newbies feel free to get help getting started or asking questions that may be obvious. Regular users are asked to be gentle. :-)
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Imaging
Forum Regular
Forum Regular
Posts: 346
Joined: Sat Sep 25, 2010 2:46 pm

Support Portal

Unread post by Imaging »

Are there any currently known issues with the support portal ticket system?

We tried to submit a ticket today. The submission appears to go fine but the new ticket doesn't show in our case list so we aren't sure if it was actually submitted successfully.

We'll try again later but wanted to see if there was any maintenance going on, if this was a known issue, etc.

Thanks.
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mikeshinn
Atomicorp Staff - Site Admin
Atomicorp Staff - Site Admin
Posts: 4149
Joined: Thu Feb 07, 2008 7:49 pm
Location: Chantilly, VA

Re: Support Portal

Unread post by mikeshinn »

No issues with the portal. You can also submit your case via email. Do you recall what the subject of your case was we can look it up for you as well.
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