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Multiple SASL authentication failures.

Posted: Wed Feb 01, 2017 10:43 am
by heiny
Anyone else get a ton of Multiple SASL authentication failures since the last ASL update ?

Rules HIDs : 3357-3358-3359-3360

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Re: Multiple SASL authentication failures.

Posted: Wed Feb 01, 2017 8:23 pm
by mikeshinn
Can you send us your alerts.log file? /var/ossec/logs/alerts/alerts.log

Re: Multiple SASL authentication failures.

Posted: Thu Feb 23, 2017 11:24 am
by heiny
Sorry for the waiting, we were investigating this issue.

Every "false" positive we got are from Outlook 2007; postfix/smtpd[3349]: warning: CUSTOMER-IP: SASL DIGEST-MD5 authentication failed: authentication failure

So we asked each of our customer who's using Outlook 2007 to modify their SMTP address from our server name to their domain name.

We got the idea to test that from this old post : https://talk.plesk.com/threads/outlook- ... sue.70571/

Long story short, Plesk issue, not ASL.