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Unable to Access ASL Control Panel
Posted: Mon May 29, 2017 12:20 pm
by CRServers
Hello to all,
We just realized that for some reason we are unable to access our ASL CP today.
When we try to access using our usual https://our_domain.com:30000/ it is returning:
Forbidden
You don't have permission to access / on this server.
Apache Server at iwx21.crservers.com Port 30000
We have tried from different locations and different IP's and the same thing happens
We do not know what caused thing as nothing has been changed.
How can we get the system to start operation normally again?
Thanks for all the help.
Regards,
Re: Unable to Access ASL Control Panel
Posted: Mon May 29, 2017 2:06 pm
by mikeshinn
That generally means someone/something removed the GUI from the system. What happens if you re-run the installer to repair it?
Re: Unable to Access ASL Control Panel
Posted: Tue May 30, 2017 9:21 am
by CRServers
Nothing.
I ran "asl -s -f" and the procedure ended successfully but it did not fix the problem
What command should I run instead?
Thanks and regards,
Re: Unable to Access ASL Control Panel
Posted: Tue May 30, 2017 1:02 pm
by mikeshinn
If someone/something has removed some/all of the GUI, re-run the installer to repair your installation:
wget -q -O -
https://updates.atomicorp.com/installers/asl |sh
(No need to uninstall, its safe to re-run the installer)
Re: Unable to Access ASL Control Panel
Posted: Thu Jun 01, 2017 2:24 pm
by CRServers
Installation started successfully, after about 20-30 lines the error below appeared and process was aborted.
Disabling: centosplus
Disabling: contrib
Disabling: interworx-hotfix
Disabling: interworx-release
Disabling: interworx-release-noarch
Disabling: interworx-stable
Disabling: interworx-stable-noarch
Disabling: mod-pagespeed
Disabling: remi
Disabling: remi-safe
Checking for core updates: OK
Performing Basic environment checks:
Verifying account: Passed
Ensuring yum is up to date: Done
Checking for perl: Done
Installing the Atomic GPG key: OK
Standard
Loaded plugins: fastestmirror, security
Setting up Install Process
Loading mirror speeds from cached hostfile
* asl-4.0: www6.atomicorp.com
* base: centos.mirror.iweb.ca
* epel: mirror.cogentco.com
* extras: centos.mirror.iweb.ca
* tortix: www6.atomicorp.com
* tortix-kernel: www6.atomicorp.com
* updates: centos.mirror.iweb.ca
Package 1:asl-5.0-1523.el6.art.x86_64 already installed and latest version
Package 1:mod_security-2.9.1-33.el6.art.x86_64 already installed and latest version
Package mod_evasive-1.10.1-15.el6.art.x86_64 already installed and latest version
Package mod_sed-1.0.2-3.el6.art.x86_64 already installed and latest version
Nothing to do
Loaded plugins: fastestmirror, security
Setting up Install Process
Loading mirror speeds from cached hostfile
* asl-4.0: www6.atomicorp.com
* base: centos.mirror.iweb.ca
* epel: mirror.cogentco.com
* extras: centos.mirror.iweb.ca
* tortix: www6.atomicorp.com
* tortix-kernel: www6.atomicorp.com
* updates: centos.mirror.iweb.ca
Package psmon-1.39-5.el6.art.noarch already installed and latest version
Nothing to do
Error: Could not install ASL
[root@iwx21 ~]#
How should I proceed to fix this issue?
Thanks,