Unable to Access ASL Control Panel

Customer support forums for Atomic Protector (formerly Atomic Secured Linux). There is no such thing as a bad question here as long as it pertains to using Atomic Protector. Newbies feel free to get help getting started or asking questions that may be obvious. Regular users are asked to be gentle. :-)
User avatar
CRServers
Forum User
Forum User
Posts: 54
Joined: Wed Jul 04, 2012 7:44 am
Location: Costa Rica

Unable to Access ASL Control Panel

Unread post by CRServers »

Hello to all,

We just realized that for some reason we are unable to access our ASL CP today. :(

When we try to access using our usual https://our_domain.com:30000/ it is returning:
Forbidden

You don't have permission to access / on this server.

Apache Server at iwx21.crservers.com Port 30000
We have tried from different locations and different IP's and the same thing happens

We do not know what caused thing as nothing has been changed.
How can we get the system to start operation normally again?

Thanks for all the help.
Regards,
Rodrigo Fernández
Image
http://www.crservers.com
User avatar
mikeshinn
Atomicorp Staff - Site Admin
Atomicorp Staff - Site Admin
Posts: 4119
Joined: Thu Feb 07, 2008 7:49 pm
Location: Chantilly, VA

Re: Unable to Access ASL Control Panel

Unread post by mikeshinn »

That generally means someone/something removed the GUI from the system. What happens if you re-run the installer to repair it?
User avatar
CRServers
Forum User
Forum User
Posts: 54
Joined: Wed Jul 04, 2012 7:44 am
Location: Costa Rica

Re: Unable to Access ASL Control Panel

Unread post by CRServers »

Nothing.

I ran "asl -s -f" and the procedure ended successfully but it did not fix the problem :(

What command should I run instead?

Thanks and regards,
Rodrigo Fernández
Image
http://www.crservers.com
User avatar
mikeshinn
Atomicorp Staff - Site Admin
Atomicorp Staff - Site Admin
Posts: 4119
Joined: Thu Feb 07, 2008 7:49 pm
Location: Chantilly, VA

Re: Unable to Access ASL Control Panel

Unread post by mikeshinn »

If someone/something has removed some/all of the GUI, re-run the installer to repair your installation:

wget -q -O - https://updates.atomicorp.com/installers/asl |sh

(No need to uninstall, its safe to re-run the installer)
User avatar
CRServers
Forum User
Forum User
Posts: 54
Joined: Wed Jul 04, 2012 7:44 am
Location: Costa Rica

Re: Unable to Access ASL Control Panel

Unread post by CRServers »

Installation started successfully, after about 20-30 lines the error below appeared and process was aborted.
Disabling: centosplus
Disabling: contrib
Disabling: interworx-hotfix
Disabling: interworx-release
Disabling: interworx-release-noarch
Disabling: interworx-stable
Disabling: interworx-stable-noarch
Disabling: mod-pagespeed
Disabling: remi
Disabling: remi-safe

Checking for core updates: OK
Performing Basic environment checks:
Verifying account: Passed
Ensuring yum is up to date: Done
Checking for perl: Done
Installing the Atomic GPG key: OK
Standard
Loaded plugins: fastestmirror, security
Setting up Install Process
Loading mirror speeds from cached hostfile
* asl-4.0: www6.atomicorp.com
* base: centos.mirror.iweb.ca
* epel: mirror.cogentco.com
* extras: centos.mirror.iweb.ca
* tortix: www6.atomicorp.com
* tortix-kernel: www6.atomicorp.com
* updates: centos.mirror.iweb.ca
Package 1:asl-5.0-1523.el6.art.x86_64 already installed and latest version
Package 1:mod_security-2.9.1-33.el6.art.x86_64 already installed and latest version
Package mod_evasive-1.10.1-15.el6.art.x86_64 already installed and latest version
Package mod_sed-1.0.2-3.el6.art.x86_64 already installed and latest version
Nothing to do
Loaded plugins: fastestmirror, security
Setting up Install Process
Loading mirror speeds from cached hostfile
* asl-4.0: www6.atomicorp.com
* base: centos.mirror.iweb.ca
* epel: mirror.cogentco.com
* extras: centos.mirror.iweb.ca
* tortix: www6.atomicorp.com
* tortix-kernel: www6.atomicorp.com
* updates: centos.mirror.iweb.ca
Package psmon-1.39-5.el6.art.noarch already installed and latest version
Nothing to do

Error: Could not install ASL
[root@iwx21 ~]#
How should I proceed to fix this issue?
Thanks,
Rodrigo Fernández
Image
http://www.crservers.com
Post Reply