Money back

Requests for RPMS, or new coding projects related to server administration, Plesk, security, or anything else you can think of.
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selseleh
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Money back

Unread post by selseleh »

Hello,

How can cancle my service and give money back or downgrade my service to rule only package?
Because our server is whm/cpanel and we cant use your product (ASL) on our server.


-----
Regards,
Selseleh
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breun
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Re: Money back

Unread post by breun »

You might want to contact support@atomicorp.com instead of using these forums.
Lemonbit Internet Dedicated Server Management
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selseleh
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Re: Money back

Unread post by selseleh »

breun wrote:You might want to contact support@atomicorp.com instead of using these forums.

Thank you very much.
I sent many email, about 10 email.
But some not delivered and other not have any reply!
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scott
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Re: Money back

Unread post by scott »

anti-spam system might be getting you then, where are you sending from?
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mikeshinn
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Re: Money back

Unread post by mikeshinn »

Because our server is whm/cpanel and we cant use your product (ASL) on our server.
Actually, the only part thats cpanel specific is modsecurity, and if you are already using modsecurity then you should be able to use ASL 2.2 which has its own stand alone GUI.

What is it exactly that you cant get to work?
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selseleh
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Re: Money back

Unread post by selseleh »

scott wrote:anti-spam system might be getting you then, where are you sending from?
All sent to:
support[At]atomicorp[Dot]com

Also, i sign up for help desk system.
But i dont have my login information yet.

My email is: sara.selseleh[At]gmail[Dot]com and tak.network[At]gmail[Dot]com

Help me please.
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scott
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Re: Money back

Unread post by scott »

Yup, looks like you're sending from an IP address on the spamhaus blacklist:

spamd: result: Y 102 - BAYES_50,J_CHICKENPOX_36,J_CHICKENPOX_56,RCVD_IN_BL_SPAMCOP_NET,RCVD_IN_SORBS_WEB,SARE_BAYES_5x7,STOX_REPLY_TYPE,TW_HK,WEIRD_PORT
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selseleh
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Re: Money back

Unread post by selseleh »

scott wrote:Yup, looks like you're sending from an IP address on the spamhaus blacklist:

spamd: result: Y 102 - BAYES_50,J_CHICKENPOX_36,J_CHICKENPOX_56,RCVD_IN_BL_SPAMCOP_NET,RCVD_IN_SORBS_WEB,SARE_BAYES_5x7,STOX_REPLY_TYPE,TW_HK,WEIRD_PORT

Thank you very much.
How can resolve this issue now?
I need to talk with email directly.
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scott
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Re: Money back

Unread post by scott »

Can you try sending a test message? Worst case we can whitelist you
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selseleh
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Re: Money back

Unread post by selseleh »

scott wrote:Can you try sending a test message? Worst case we can whitelist you
Thank you very much.
Its sent from tak.network[At]gmail[Dot]com
Please accept and inform ...
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