Apache cannot start

Kalimari · Unread post by **Kalimari** » Tue Apr 15, 2008 2:47 pm

Howard,

It doesn't seem as if you have the latest ASL or it has not been configured correctly... Looking at the errors you have experienced, I think you are best off e-mailing support@atomicorp.com, I wouldn't even hazard a guess at this stage.

Good luck!

wizcom · Unread post by **wizcom** » Tue Apr 15, 2008 3:06 pm

Thanks for trying Kalimari. I appreciate it.

Howard

Unread post by **scott** » Wed Apr 16, 2008 11:32 am

Your utilities are probably out of date:

yum update

and then

asl -u

wizcom · Unread post by **wizcom** » Wed Apr 16, 2008 3:17 pm

Scott,

As I mentioned in the support email did Yum update:

[root@64-191-3-101 ~]# yum update
Loading "repolist" plugin
Loading "installonlyn" plugin
Setting up Update Process
Setting up repositories
Reading repository metadata in from local files
No Packages marked for Update/Obsoletion

then # asl -u
\Checking for updates..
ASL version is current: [1.9.8]
APPINV rules are current: [200709171131]
Updating CLAMAV to clamav: [FAILED]

Same error as before

Howard

Unread post by **scott** » Thu Apr 17, 2008 8:46 am

Try deleting /etc/asl/VERSION and running asl -u.

wizcom · Unread post by **wizcom** » Thu Apr 17, 2008 9:00 am

Deleted files. ran asl -u. no errors this time. Rebooted server. Apache still not running. Tried to restasrt and got:

ERROR: PleskFatalException
Create ShortcutCreate Shortcut
Up LevelUp Level
Unable to make action: Unable to manage service by websrvmng: websrvmng: Service /etc/init.d/httpd failed to start

0: /usr/local/psa/admin/plib/common_func.php3:158
psaerror(string 'Unable to make action: Unable to manage service by websrvmng: websrvmng: Service /etc/init.d/httpd failed to start')
1: /usr/local/psa/admin/htdocs/server/restart_services.php:28

Unread post by **scott** » Thu Apr 17, 2008 12:54 pm

what does /etc/init.d/httpd configtest say

wizcom · Unread post by **wizcom** » Thu Apr 17, 2008 2:26 pm

[root@64-191-3-101 init.d]# /etc/init.d/httpd configtest
Syntax OK

Unread post by **scott** » Thu Apr 17, 2008 3:24 pm

That means apache is fine then. Plesk might be freaking out for unrelated reasons. You can start it with: /etc/init.d/httpd start

wizcom · Unread post by **wizcom** » Thu Apr 17, 2008 4:01 pm

Just gets better......

[root@64-191-3-101 ~]# /etc/init.d/httpd start
Starting httpd: [FAILED]
[root@64-191-3-101 ~]#

Unread post by **scott** » Thu Apr 17, 2008 4:02 pm

take a look at /var/log/httpd/error_log, that might help.

wizcom · Unread post by **wizcom** » Thu Apr 17, 2008 4:27 pm

[Fri Apr 18 04:52:58 2008] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Fri Apr 18 04:52:58 2008] [alert] (EAI 2)Name or service not known: mod_unique_id: unable to find IPv4 address of "64-191-3-101.hostnoc.net"
Configuration Failed

It looks like these 2 lines occur whenever the server is rebooted.

Does this help any or do you need more.

Unread post by **scott** » Thu Apr 17, 2008 4:32 pm

Unrelated to anything ART/ASL, but as a stab in the dark, try adding this to your /etc/hosts file:

64.191.3.101 64-191-3-101.hostnoc.net

then restart it

wizcom · Unread post by **wizcom** » Thu Apr 17, 2008 5:46 pm

You are incredible!!!

Thanks

Howard

aus-city · Unread post by **aus-city** » Thu May 08, 2008 9:34 am

I found the fix by playing around..

/etc/httpd/modsecurity.d/modsecurity_crs_10_config.conf

edit and look for:

SecComponentSignature ""

change it to:

#SecComponentSignature ""