Page 2 of 2
Posted: Tue Apr 15, 2008 2:47 pm
by Kalimari
Howard,
It doesn't seem as if you have the latest ASL or it has not been configured correctly... Looking at the errors you have experienced, I think you are best off e-mailing
support@atomicorp.com, I wouldn't even hazard a guess at this stage.
Good luck!
Posted: Tue Apr 15, 2008 3:06 pm
by wizcom
Thanks for trying Kalimari. I appreciate it.
Howard
Posted: Wed Apr 16, 2008 11:32 am
by scott
Your utilities are probably out of date:
yum update
and then
asl -u
Posted: Wed Apr 16, 2008 3:17 pm
by wizcom
Scott,
As I mentioned in the support email did Yum update:
[root@64-191-3-101 ~]# yum update
Loading "repolist" plugin
Loading "installonlyn" plugin
Setting up Update Process
Setting up repositories
Reading repository metadata in from local files
No Packages marked for Update/Obsoletion
then # asl -u
\Checking for updates..
ASL version is current: [1.9.8]
APPINV rules are current: [200709171131]
Updating CLAMAV to clamav: [FAILED]
Same error as before
Howard
Posted: Thu Apr 17, 2008 8:46 am
by scott
Try deleting /etc/asl/VERSION and running asl -u.
Posted: Thu Apr 17, 2008 9:00 am
by wizcom
Deleted files. ran asl -u. no errors this time. Rebooted server. Apache still not running. Tried to restasrt and got:
ERROR: PleskFatalException
Create ShortcutCreate Shortcut
Up LevelUp Level
Unable to make action: Unable to manage service by websrvmng: websrvmng: Service /etc/init.d/httpd failed to start
0: /usr/local/psa/admin/plib/common_func.php3:158
psaerror(string 'Unable to make action: Unable to manage service by websrvmng: websrvmng: Service /etc/init.d/httpd failed to start')
1: /usr/local/psa/admin/htdocs/server/restart_services.php:28
Posted: Thu Apr 17, 2008 12:54 pm
by scott
what does /etc/init.d/httpd configtest say
Posted: Thu Apr 17, 2008 2:26 pm
by wizcom
[root@64-191-3-101 init.d]# /etc/init.d/httpd configtest
Syntax OK
Posted: Thu Apr 17, 2008 3:24 pm
by scott
That means apache is fine then. Plesk might be freaking out for unrelated reasons. You can start it with: /etc/init.d/httpd start
Posted: Thu Apr 17, 2008 4:01 pm
by wizcom
Just gets better......
[root@64-191-3-101 ~]# /etc/init.d/httpd start
Starting httpd: [FAILED]
[root@64-191-3-101 ~]#
Posted: Thu Apr 17, 2008 4:02 pm
by scott
take a look at /var/log/httpd/error_log, that might help.
Posted: Thu Apr 17, 2008 4:27 pm
by wizcom
[Fri Apr 18 04:52:58 2008] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Fri Apr 18 04:52:58 2008] [alert] (EAI 2)Name or service not known: mod_unique_id: unable to find IPv4 address of "64-191-3-101.hostnoc.net"
Configuration Failed
It looks like these 2 lines occur whenever the server is rebooted.
Does this help any or do you need more.
Posted: Thu Apr 17, 2008 4:32 pm
by scott
Unrelated to anything ART/ASL, but as a stab in the dark, try adding this to your /etc/hosts file:
64.191.3.101 64-191-3-101.hostnoc.net
then restart it
Posted: Thu Apr 17, 2008 5:46 pm
by wizcom
You are incredible!!!
Thanks
Howard
Posted: Thu May 08, 2008 9:34 am
by aus-city
I found the fix by playing around..
/etc/httpd/modsecurity.d/modsecurity_crs_10_config.conf
edit and look for:
SecComponentSignature ""
change it to:
#SecComponentSignature ""