DR Web Licence Key Updater not working (Parallels bug)

[mikeshinn]

https://www.atomicorp.com/wiki/index.ph ... st_mean.3F

[scott]

Yup thats normal, its part of the vulnerability scanner. We can suppress the alerts in the ASL kernel, can't do that in the stock one at this time.

[webfeatus]

Parallels have the "developers" working on this issue. I suspect that this means both the Plesk program developers and the Dr. Web program developers. So far the issue of license update has not been resolved. I suspect that this is a serious bug within their systems.

I will leave the server with default kernel until the issue is resolved. Then I will boot into ART kernel again.

[webfeatus]

I would like to use the asl kernel again.

Here is my grub.conf

Code: Select all

# grub.conf generated by anaconda
#
# Note that you do not have to rerun grub after making changes to this file
# NOTICE:  You have a /boot partition.  This means that
#          all kernel and initrd paths are relative to /boot/, eg. console=ttyS0,57600 console=tty0
#          root (hd0,0)
#          kernel /vmlinuz-version ro root=/dev/sda3 console=ttyS0,57600 console=tty0
#          initrd /initrd-version.img
#boot=/dev/sda
serial --unit=0 --speed=57600

terminal --timeout=2 serial console

default=2
timeout=5

hiddenmenu
title CentOS (2.6.32.21-3.art.x86_64)
        root (hd0,0)
        kernel /vmlinuz-2.6.32.21-3.art.x86_64 ro root=LABEL=/1 acpi=off noapic nodmraid console=ttyS0,57600 console=tty0 selinux=0 panic=5
        initrd /initrd-2.6.32.21-3.art.x86_64.img
title CentOS (2.6.32.16-2.art.x86_64)
        root (hd0,0)
        kernel /vmlinuz-2.6.32.16-2.art.x86_64 ro root=LABEL=/1 acpi=off noapic nodmraid console=ttyS0,57600 console=tty0 selinux=0 panic=5
        initrd /initrd-2.6.32.16-2.art.x86_64.img
title CentOS (2.6.18-194.8.1.el5)
        root (hd0,0)
        kernel /vmlinuz-2.6.18-194.8.1.el5 ro root=LABEL=/1 acpi=off noapic nodmraid console=ttyS0,57600 console=tty0
        initrd /initrd-2.6.18-194.8.1.el5.img
title Memtest86+ (1.65)
        root (hd0,0)
        kernel /memtest86+-1.65 ro root=LABEL=/1 acpi=off noapic nodmraid console=ttyS0,57600 console=tty0

What do I set default=
(and then reboot)

[mikeshinn]

default=0

[webfeatus]

Thank you.

# uname -a
Linux loft2234.serverloft.com 2.6.32.21-3.art.x86_64 #1 SMP Tue Sep 7 16:57:34 EDT 2010 x86_64 x86_64 x86_64 GNU/Linux

[webfeatus]

For anyone who is interested (which probably means that I am writing this for my own general edification)...

Dr. Web programmers worked on the license update issue and were able to get the system to process updates.

Parallels & Dr. Web programmers worked on the issue of notification 'Product "drweb-unix" not installed" shown in Plesk Panel GUI when clicked button "Retrieve Additional Key" at Home > License Management > Additional License Keys.

Valid notification should be "License key PLSK.01358156.0002 is up-to-date"

Parallels say that this incorrect notification is shown in the control panel only. Their maintenance team did their best however they were unable to locate reason of the problem and fix it. So they created a script for manual updating of the license key and then created a cron to run the script weekly.

So, after 3 months of circular investigation, the issue has nothing to do with GRSEC.

The issue is a significant bug related to Plesk & Dr. Web interaction and was not able to be completely solved by Parallels. The bug is #57628: "Retrieve Additional Key does not work: Product <component> not installed"