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PSA Update Error...

Posted: Tue Jun 03, 2008 5:04 pm
by RooMeat
I am trying to get the updater to update my installation to 8.4 but keep getting the following error emailed to me...

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Autoinstaller 3.3.1 (build at 2008-04-07 16:36 svn rev. 95521) started at (timezone EST) Mon Jun 2 20:28:12 2008 Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_8_4_0 --notify-email=admin@worldofhosting.com --install-component=base --install-component=watchdog

Try to find rcfile...
Autoinstaller rcfile not found.
Checking hostname is sucessfull.
Opsys detected as: os_name=Linux os_vendor=RedHat version=el4 arch=i686 environment=~empty Final opsys (with overriding) is: os_name=Linux os_vendor=RedHat version=el4 arch=i686 environment=~empty Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 13%..20%..30%..44%..58%..65%..72%..86%..93%..100% done.
Downloading the file sitebuilder.inf3: 17%..26%..40%..50%..64%..77%..87%..96%..100% done.
Downloading the file sso.inf3: 24%..51%..78%..100% done.
repository: Get brief packages info for all sources Checking for installed packages...
Downloading the file PSA_8.4.0/plesk-8.4.0-rhel4-i386.inf3: 10%..20%..30%..40%..50%..61%..71%..81%..91%..100% done.
add line 'yum plesk-8.4.0-dist-rpms http://autoinstall.plesk.com/PSA_8.4.0/ ... -el4-i386/' to up2date's sources add line 'yum plesk-8.4.0-thirdparty-rpms http://autoinstall.plesk.com/PSA_8.4.0/ ... -el4-i386/' to up2date's sources
repository: Get brief packages info for all sources Detecting installed product components.
Component plesk/base: mode upgrade, installed=1201790387, available=1210765766 Upgrade component plesk/base from version 8.3.0-rhel4.build83071218.18 (upgrade with same license key allowed from component version 8.0) No keyupdate need for this component Component plesk/psa-autoinstaller: mode up2date, installed=1207561192, available=1207561192 Component plesk/php4: mode up2date, installed=0, available=0 Component plesk/postgresql: mode install, installed=0, available=0 Component plesk/vault: mode install, installed=0, available=1209163789 Component plesk/docs: mode install, installed=0, available=1209129482 Component plesk/ppwse: mode upgrade, installed=1157102272, available=1209129496 Component plesk/api: mode install, installed=0, available=1209129420 Component plesk/pmm: mode install, installed=0, available=1209129501 Component plesk/sb-publish: mode install, installed=0, available=1160553070 Component plesk/sbm: mode install, installed=0, available=1198069522 Component plesk/cf-support: mode install, installed=0, available=1209129506 Component plesk/miva: mode install, installed=0, available=1209129511 Component plesk/mod-bw: mode install, installed=0, available=1194430133 Component plesk/asp: mode upgrade, installed=1197984904, available=1208229159 Component plesk/java: mode install, installed=0, available=1209129426 Component plesk/mod_python: mode up2date, installed=0, available=0 Component plesk/ruby: mode install, installed=0, available=1209129508 Component plesk/fcgi: mode install, installed=0, available=1160390519 Component plesk/psa-firewall: mode install, installed=0, available=1209129424 Component plesk/psa-vpn: mode install, installed=0, available=1209129479 Component plesk/psa-fileserver: mode install, installed=0, available=1209129418 Component plesk/sshterm: mode upgrade, installed=1197984534, available=1209129387 Component plesk/watchdog: mode upgrade, installed=1201790386, available=1209129499 Component plesk/cs-gs: mode install, installed=0, available=1209129422 Component plesk/battlefield: mode install, installed=0, available=1209129489 Component plesk/bf2: mode install, installed=0, available=1209129506 Component plesk/mailman: mode install, installed=0, available=1209129504 Component plesk/kav: mode install, installed=0, available=1209129516 Component plesk/drweb: mode install, installed=0, available=1209129405 Component plesk/spamassassin: mode install, installed=0, available=1209129430 Component plesk/rblsmtpd: mode upgrade, installed=1197984581, available=1210765763 Component plesk/backup-ded: mode install, installed=0, available=1209129507 Component plesk/atis: mode install, installed=0, available=1206350366 Component plesk/de-DE-locale: mode install, installed=0, available=1209566024 Component plesk/ja-JP-locale: mode install, installed=0, available=1209023809 Component plesk/es-ES-locale: mode install, installed=0, available=1209023802 Component plesk/ru-RU-locale: mode install, installed=0, available=1209023812 Component plesk/fr-FR-locale: mode install, installed=0, available=1209023804 Component plesk/it-IT-locale: mode install, installed=0, available=1209023807 Component plesk/zh-CN-locale: mode install, installed=0, available=1209023815 Component plesk/zh-TW-locale: mode install, installed=0, available=1209023817
KeyUpdateChecker::doCheck: no components for check key update Check package set before installation

Fetching Obsoletes list for channel: rhel-i386-es-4...

Fetching Obsoletes list for channel: rhel-i386-es-4-extras...

Fetching Obsoletes list for channel: plesk-distr-rpms...

Fetching Obsoletes list for channel: thirdparty-rpms...

Fetching Obsoletes list for channel: plesk-distr-rpms...

Fetching Obsoletes list for channel: thirdparty-rpms...

Fetching Obsoletes list for channel: plesk-distr-rpms...

Fetching Obsoletes list for channel: thirdparty-rpms...

Fetching Obsoletes list for channel: plesk-distr-rpms...

Fetching Obsoletes list for channel: thirdparty-rpms...

Fetching Obsoletes list for channel: plesk-8.4.0-dist-rpms...

Fetching Obsoletes list for channel: plesk-8.4.0-thirdparty-rpms...

Fetching rpm headers...

Name Version Rel
----------------------------------------------------------
courier-imap 3.0.8 rhel4.build84080425.19i586
plesk-skins 8.4.0 0.95636 noarch
psa 8.4.0 rhel4.build84080425.19i586
psa-api 8.4.0 rhel4.build84080425.19noarch
psa-awstats-configurator 1.0.0 rhel4.build84080425.19noarch
psa-courier-imap-add 8.4.0 rhel4.build84080425.19i586
psa-horde 3.1.7 rhel4.build84080425.19noarch
psa-imp 4.1.6 rhel4.build84080425.19noarch
psa-ingo 1.1.5 rhel4.build84080425.19noarch
psa-kronolith 2.1.8 rhel4.build84080514.18noarch
psa-libpam-plesk 8.4.0 rhel4.build84080425.19i586
psa-locale-base-en-US 8.4.0 rhel4.build84080425.19noarch
psa-logrotate 3.7 rhel4.build84080425.19i586
psa-mimp 1.0.2 rhel4.build84080425.19noarch
psa-mnemo 2.1.2 rhel4.build84080425.19noarch
psa-passwd 3.0.1 rhel4.build84080425.19noarch
psa-proftpd 1.3.1 rhel4.build84080425.19i586
psa-proftpd-xinetd 1.3.1 rhel4.build84080425.19i586
psa-pylibplesk 8.4.0 rhel4.build84080425.19i586
psa-qmail 1.03 rhel4.build84080425.19i586
psa-selinux 8.4.0 rhel4.build84080425.19noarch
psa-turba 2.1.7 rhel4.build84080425.19noarch
psa-watchdog 2.0.3 rhel4.build84080425.19i586


Testing package set / solving RPM inter-dependencies...

Downloading headers to solve dependencies...

Downloading headers to solve dependencies...

Downloading headers to solve dependencies...
There was a package dependency problem. The message was:

Unresolvable chain of dependencies:
psa-updates-8.4.0-rhel4.build84080514.18 requires psa-hotfix4 = 8.4.0-rhel4.build84080514.18


The following packages were added to your selection to satisfy dependencies:
Package Required by
----------------------------------------------------------------------------

ERROR: The up2date utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
----------------------------------------------------------------------------


Anyone able to tell me what is going wrong?? (I have trouble interpreting all that jargon). Want to get this done before I add ASL to the box.. and want ASL ASAP to stop some attacks lol

Posted: Tue Jun 03, 2008 5:29 pm
by Kalimari
Try removing previously downloaded updates:

Code: Select all

rm -f /var/spool/up2date/psa-*
rm -f /var/spool/up2date/plesk-*
Then run the update again... It worked for me!

Posted: Tue Jun 03, 2008 6:07 pm
by RooMeat
Thank you.. That fixed it nice :)