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ART Plesk YUM GUI problem
Posted: Fri Jun 13, 2008 11:07 am
by BerArt
I tried (for the first time) to remove a package from the ART YUM Plesk GUI. I selected the package (php-dom) and clicked on “submit” This took a very long time that it timed out. I had to manually stop the process. Right after this I wanted to log back into Plesk again but now Plesk only shows a white page, so I cannot login to Plesk anymore. I tried to re-start Plesk but this did not work.
The system is Running CentOS4 / Plesk 8.4 / ASL (newest versions)
Does someone know what happened here? Any suggestions? I also submitted this to support@ Thx!

Posted: Fri Jun 13, 2008 12:42 pm
by scott
Ouch, that probably removed everything. Plesk, php, etc.
Posted: Fri Jun 13, 2008 12:46 pm
by BerArt
I hope not!! so far everything is still running Apache ASL PHP IMAP QMAIL WEBMIN Horde and MySQL I hope support can solve this tonight. I only selected one package to remove!!!
Posted: Fri Jun 13, 2008 12:54 pm
by breun
Yum also removes packages that depend on packages that you remove. However, I don't believe anything depends on php-dom if you're talking about that Mandriva package you installed on CentOS.
Posted: Fri Jun 13, 2008 12:57 pm
by BerArt
Yes that one, It had no dependencies, and the installation went fine. Then I selected the package in the YUM GUI to remove it. This timed out and I killed the process. I checked and it seems php-dom is gone
I aslo rebooted the whole system but this did not help, all sites seems to be running fine, webmin is working fine and I receive messages from ASL so that works to. Email and databases are working webmail is working.
Posted: Sat Jun 14, 2008 12:03 pm
by scott
Like I said, it probably removed everything. Its going to tell you whats going to get removed in the output. A bug that in your case is a feature, is that yum will get killed if the psa httpsd daemon gets restarted in the process. What probably happened is that it removed parts of everything, but didnt finish the cleanup phase (which actually deletes most of the stuff) because the httpsd daemon was restarted, thus killing yum. The down side is that it would be in a really really ugly state, packages would be partially removed, but listed as being installed, and would require a lot of manual analysis on the system to determine exactly what really is installed.
Posted: Sun Jun 15, 2008 8:59 am
by BerArt
Lemonbit (breun) solved the problem, php-dom deinstalled also php-xml and all depends, incl. some parts of Plesk. Breun thx!
