Page 1 of 1

Component installation error

Posted: Sat Oct 17, 2009 10:55 am
by edux
After install the ART qmail-scanner, clamav and spamassassin solution i try to install Plesks Backup Manager Component and the bellow error appears.

i´m using rel5.
Whats the best solution for this?

Code: Select all

[root@xxx bin]# ./autoinstaller --install-component backup-ded --select-release-current
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 11%..21%..33%..41%..53%..60%..72%..80%..92%..100% done.
Downloading the file sitebuilder.inf3: 15%..35%..55%..100% done.
Downloading the file sso.inf3: 13%..40%..67%..100% done.
Checking for installed packages...
Downloading the file PSA_9.2.2/plesk-9.2.2-rhel5-i386.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Detecting installed product components.
Retrieving information about the installed packages...
Downloading the file PSA_9.2.2/update-rpm-RedHat-el5-i386/update-9.2.2-rhel5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.2.2/dist-rpm-RedHat-el5-i386/build-9.2.2-rhel5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.2.2/thirdparty-rpm-RedHat-el5-i386/thirdparty-9.2.2-rhel5-i386.hdr.gz: 11%..20%..35%..44%..50%..62%..74%..80%..92%..100% done.
Determining the packages that need to be installed.
[color=#BF0000]ERROR: Unable to install the "psa-backup-manager-9.2.2-rhel5.build92090714.19.i586 (b 0xa78ddd0 source=0x9231e58 P:534 R:54)" package.[/color]

[b]The following could cause the installation failure:[/b]
[color=#BF0000]Packages "db4-4.3.29-9.fc6.i386 (u 0x98de838 source=0x9231ca0 P:9 R:21)" and "db4-4.3.29-10.el5.i386 (s 0x91d7338 source=0x9198e38 P:9 R:21)" cannot be installed at the same time
because of the conflict on the file "/lib/libdb-4.3.so"[/color]

Not all packages were installed.
Please, contact product technical support.
I try: #rpm -e db4-4.3.29-9.fc6.i386
Response: package db4-4.3.29-9.fc6.i386 is not installed

Thanks for any tip.

Re: Component installation error

Posted: Sat Oct 17, 2009 12:33 pm
by scott
Yeah the plesk autoinstaller is broken again, that happens whenever there is an update. Just use yum to install it, it should be fine:

yum install psa-backup-manager

Re: Component installation error

Posted: Mon Oct 19, 2009 8:03 pm
by edux
#yum intall backup-ded works fine

Now when i try to install postfix(switching from qmail) theres another conflict bug, this time with packages "cyrus-sasl-lib-2.1.22-4.i386" and "cyrus-sasl-lib-2.1.22-5.el5.i386". #rpm -e reponse that theres no cyrus-sasl-lib-2.1.22-4.i386 installed.

UPDATE: After reading this http://kb.parallels.com/en/6394 i canceled my migration from qmail to postfix.

Maybe they are planning to fix this in plesk 10 to sell lots of upgrade keys

Qmail + qmail-scanner + spamassassin works very well for me since 3 years, so i´ll keep it.