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spamc did not provide the scanned message

Posted: Sun Aug 07, 2011 10:18 pm
by jmackenz
Aug 7 21:09:16 phoenix livesguardian(11795): spamc did not provide the scanned message, message passed unscanned to <email>

Aug 7 21:09:16 phoenix livesguardian(11795): Clean message with score -1.00/6.00 found for <email>, forwarding to mailbox


I noticed a couple of emails with no spam headers, the log revealed the message above.

in the instances I traced thus far they all seem to be emails sent to a group of good emails or aliases, not all of the addresses on this domain are hit tho, just most.

scanning for the most part is working fine otherwise....

Re: spamc did not provide the scanned message

Posted: Sun Aug 07, 2011 10:22 pm
by jmackenz
I had 29 instances of this spamc message in todays logs. 15 individual mailboxes.

Re: spamc did not provide the scanned message

Posted: Mon Aug 08, 2011 6:07 am
by breun
It looks like you're using 4PSA Spam Guardian (livesguardian). Have you tried contacting 4PSA support?

Re: spamc did not provide the scanned message

Posted: Mon Aug 08, 2011 9:00 am
by jmackenz
have a ticket open with them, no updates yet