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Unable to Delete Client / Domain / Application
Posted: Fri Mar 22, 2013 8:09 pm
by KrazyBob
Using Plesk 8.6 and CentOS 4.9 scheduled for upgrade to Plesk 11 and VZ 4 I am unable to first delete a web vault application. Next I tried to delete a user and that failed. So next I tried to delete the domain and it failed. Next I tried to delete the user and it failed. The Working icon just spins and nothing happens.
Help! LOL.
Re: Unable to Delete Client / Domain / Application
Posted: Sat Mar 23, 2013 6:54 am
by KrazyBob
Have I posted this is the correct category? Hey Faris! You're usually the first to help. I've Googled this condition and cannot find it.
Re: Unable to Delete Client / Domain / Application
Posted: Sat Mar 23, 2013 7:29 am
by prupert
What do the Plesk logs say you? Does /var/log/messages tells you something?
You tell that you've only *scheduled* an upgrade, so I presume you haven't started the upgrade?
Re: Unable to Delete Client / Domain / Application
Posted: Sat Mar 23, 2013 7:45 am
by KrazyBob
I cannot delete ANY user or domain.
Code: Select all
Mar 23 04:38:22 server103 named[30389]: client 208.75.122.226#33564: query (cache) 'oakgrovekeeling.org/MX/IN' denied
Mar 23 04:38:52 server103 xinetd[30032]: START: smtp pid=1459 from=65.54.190.212
Mar 23 04:38:52 server103 xinetd[30032]: EXIT: smtp status=1 pid=1459 duration=0(sec)
Mar 23 04:39:53 server103 xinetd[30032]: START: smtp pid=1600 from=65.54.190.101
Mar 23 04:39:53 server103 xinetd[30032]: START: smtp pid=1601 from=65.54.190.102
Mar 23 04:39:54 server103 xinetd[30032]: EXIT: smtp status=1 pid=1600 duration=1(sec)
Mar 23 04:39:54 server103 xinetd[30032]: EXIT: smtp status=1 pid=1601 duration=1(sec)
Mar 23 04:40:00 server103 xinetd[30032]: START: smtp pid=1608 from=65.54.190.89
Mar 23 04:40:01 server103 xinetd[30032]: EXIT: smtp status=1 pid=1608 duration=1(sec)
None of the IP's listed belong to me. oakgrovekeeling.org is a domain long ago
Re: Unable to Delete Client / Domain / Application
Posted: Sat Mar 23, 2013 10:50 am
by prupert
Those log lines are not related to the Plesk CP. Is the Plesk error log telling you something during the failed actions in the interface? Have you checked the integrity of your Plesk database?
Re: Unable to Delete Client / Domain / Application
Posted: Sat Mar 23, 2013 12:15 pm
by scott
You know this might be less trouble if you did a migration to a parallel server
Re: Unable to Delete Client / Domain / Application
Posted: Sat Mar 23, 2013 5:51 pm
by KrazyBob
This is a Plesk 8.6 server and is the /messages file that you asked for. Now is not the time to migrate. I have a 103 fever but this is definitely /messages file as asked for.
Re: Unable to Delete Client / Domain / Application
Posted: Sat Mar 23, 2013 6:02 pm
by KrazyBob
It has been 10 minutes and Plesk is just sitting at the prompt "Connecting..." in the title bar. I suspect a database failure. What is the command to repair all databases?
Thank you for your help.
Re: Unable to Delete Client / Domain / Application
Posted: Sat Mar 23, 2013 6:17 pm
by prupert
Re: Unable to Delete Client / Domain / Application
Posted: Tue Mar 26, 2013 2:50 pm
by KrazyBob
While I appreciate the web page at MySQL it offers little help to a self-proclaimed rookie. I had hoped for more specificity. That is of course the problem is database related. What is the command I ned to run on which database? PSA?
The delete problem fails when attempting to delete WordPress 2.8.
Re: Unable to Delete Client / Domain / Application
Posted: Tue Mar 26, 2013 2:54 pm
by prupert
if indeed corrupted (which I doubt is the case), you can try to repair with
It doesn't hurt to read a manual now and then. Never simply copy/paste what others tell you on the internet
Re: Unable to Delete Client / Domain / Application
Posted: Tue Mar 26, 2013 3:08 pm
by KrazyBob
Thank you for filling in the blanks. I agree with you that one should just not cut and paste. In my earlier days I did that and caused more of a problem.
Thank you again.
Re: Unable to Delete Client / Domain / Application
Posted: Tue Mar 26, 2013 3:19 pm
by KrazyBob
All db's report OK. I am at a loss. I've Googled. I've Binged... But I cannot delete any domain or user.
Re: Unable to Delete Client / Domain / Application
Posted: Tue Mar 26, 2013 3:27 pm
by aslus maximus
You can go into the psa database and delete them manually. There is a table in there that holds all the domain info. That will/should work. You should probably upgrade plesk too. It's at version 11. blah.blah now. The plesk forums should help you too. Plesk will come in there and fix it for you if you ask them, seeing as you are a paying customer. They do offer support.
Re: Unable to Delete Client / Domain / Application
Posted: Tue Mar 26, 2013 3:31 pm
by aslus maximus
You can also goolge "plesk can't delete domains". There should be an answer.