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Asl Upgrade, Upgraded I think but Panel still says 3.2

Posted: Fri Mar 21, 2014 3:39 am
by kazack
Hi there,

I use putty, log into the server directly as root. I then ran the command:
wget -q -O - https://www.atomicorp.com/installers/asl |sh

Does what it needs to, told it yes for the database and proceeded through the config. It told me that it was installed and that I needed to reboot the server for it to take effect.

I rebooted the server and when I go to https://IP-Address:30000 I get the login screen and in the top right corner It says Atomic Secured Linux 3.2.18.

I did find out that some of my sites became unresponsive after words because it changed the version of php and I keep getting register_globals need to be on. At the moment I don't care about that, but why after the upgrade does it still say Atomic Secured Linux 3.2.18?

Also does the new version change the PHP version and if it does can I use easyapache to set it back to where I need it to be at without messing up ASL?

I am running Cent Os on a xen server.

Is there something that I need to do before I do the upgrade? If so why is it telling me install was successful when it really wasn't?

Thanks for your time,
Shawn Mulligan

Re: Asl Upgrade, Upgraded I think but Panel still says 3.2

Posted: Fri Mar 21, 2014 11:44 am
by mikeshinn
I rebooted the server and when I go to https://IP-Address:30000 I get the login screen and in the top right corner It says Atomic Secured Linux 3.2.18.
Whats the output of these commands:

rpm -qa asl*
Also does the new version change the PHP version and if it does can I use easyapache to set it back to where I need it to be at without messing up ASL?
No, ASL will not replace, upgrade, modify or remove PHP on your system. Please see this FAQ:

https://www.atomicorp.com/wiki/index.ph ... _system.3F

Re: Asl Upgrade, Upgraded I think but Panel still says 3.2

Posted: Fri Mar 21, 2014 12:13 pm
by kazack
It takes a few seconds and then just returns me back to the prompt. I put it a ticket CASE:33592 and I got an e-mail back that says it is pending. When I go to the support portal to look at it, it is not accepting my username and password and when I click on Forget password it does nothing.

Thanks
Shawn Mulligan

Re: Asl Upgrade, Upgraded I think but Panel still says 3.2

Posted: Fri Mar 21, 2014 12:49 pm
by mikeshinn
It takes a few seconds and then just returns me back to the prompt.
You mean this command does that?

rpm -qa asl*

If so, that generally means ASL isnt even installed. Just in case, try this command as root:

rpm -qa | grep ^asl

If you get nothing from that command, then ASL isnt installed on your system.
When I go to the support portal to look at it, it is not accepting my username and password and when I click on Forget password it does nothing.
You mean when you go here:

https://www.atomicorp.com/support/support-portal.html

And click on the "Forgot your password" link, nothing happens? Thats just a URL to this page:

https://www.atomicorp.com/amember/login/index

If that link isnt working, then your browser is broken. Theres nothing special about that link. Did I misunderstand your issue?