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Unable to update

Posted: Fri Apr 17, 2015 9:01 am
by mrizwan
I am using plesk 12 on centos 7. I am receiving this error

Error: Failed to update the ModSecurity rule set: modsecurity_ctl failed: <urlopen error [Errno 110] Connection timed out> Unable to download atomic rule set

Can you guide me in this regard. Thanks

Re: Unable to update

Posted: Fri Apr 17, 2015 11:48 am
by scott
Sure, contact support@atomicorp.com with your IP address so we can look into it deeper. Thanks!