Thats just the kernel telling you that your OS is configured to set a limit on some resource, in this case RLIMIT_MEMLOCK, and your application wants to use more than your OS is configured to allow and that your OS stopped it. ASL doesnt set or enforce these limits, it just tells you if the OS stopped something from running and why. A normal kernel wont tell you anything. You'll need to increase whatever limits you have on your system to allow that application to run.
Heres a post from the varnish website:
https://www.varnish-cache.org/lists/pip ... 00089.html
And a post in our wiki on this:
https://wiki.atomicorp.com/wiki/index.p ... RLIMIT_.2A
As for the support portal, we use zendesk and they host and run everything. Thats quite horrifying to hear that their entire system was down, can you tell me when this was? I'm sure they will want to know zendesk was down.