PSA Update Error - Missing Dependencies

thedust2010 · Unread post by **thedust2010** » Mon Aug 04, 2008 1:06 pm

I'm on a CentOS 4 server. We upgraded to PHP5 and MySQL5 about a month ago and used the ART repository to help out with that. The process went smoothly but ever since then I'm afraid we've been unable to update Plesk. We've tried using yum and the Plesk Updater. "yum update" yields the following errors:

[code]
Error: Missing Dependency: psa-api = 8.4.0-cos4.build84080425.21 is needed by package psa-migration-manager
Error: Missing Dependency: psa-api-rpc = 8.4.0-cos4.build84080425.21 is needed by package psa-backup-manager
Error: Missing Dependency: psa-api = 8.3.0-cos4.build83071224.15 is needed by package psa-migration-manager
Error: Missing Dependency: psa-api-rpc = 8.3.0-cos4.build83071224.15 is needed by package psa-backup-manager
[/code]

I thought running Plesk Updater might help but it doesn't. What's messed up is when I'm running Plesk it reads "8.3.0" in the browser title but elsewhere onscreen indicates that 8.4 is what is installed. It seems 8.4 only updated halfway... any suggestions on how to resolve the issue?

Unread post by **scott** » Mon Aug 04, 2008 3:29 pm

Did you use yum upgrade or yum update? The former uses the "Obsoletes" tag, the later does not.

thedust2010 · Unread post by **thedust2010** » Tue Aug 05, 2008 10:47 am

[quote="scott"]Did you use yum upgrade or yum update? The former uses the "Obsoletes" tag, the later does not.[/quote]

I have always used "yum update". I tried running "yum upgrade" just now but got the same error about missing dependencies... I wonder if there's any way to find these particular dependencies and get them in place?

Unread post by **scott** » Tue Aug 05, 2008 11:57 am

Just remove them, they're not important anyway

thedust2010 · Unread post by **thedust2010** » Tue Aug 05, 2008 12:12 pm

[quote="scott"]Just remove them, they're not important anyway[/quote]

You mean I should remove the psa-migration-manager and psa-backup-manager packages using yum? If I do, will I be able to re-install them once again? We actually do use the migration manager quite often...

thedust2010 · Unread post by **thedust2010** » Thu Aug 07, 2008 4:58 pm

Does anyone else know what Scott is referring to?

Unread post by **scott** » Thu Aug 07, 2008 6:22 pm

Yes remove them. you can install them again later.

thedust2010 · Unread post by **thedust2010** » Fri Aug 15, 2008 6:58 pm

OK I removed psa-migration-manager and psa-backup-manager using "yum remove". Then I ran "yum update" and about 255 packages installed. Everything is working great except now Plesk won't start. The Plesk control panel is unavailable. I tried adding psa-migration-manager and psa-backup-manager using "yum install" but no difference.

For more info see: http://atomicrocketturtle.com/forum/vie ... 3479#13479

Any help is very appreciated. I'm freaking out a tad.