Plesk 9.0 update fails

aus-city · Unread post by **aus-city** » Tue Dec 09, 2008 9:01 pm

Despite having a SUS licence that expires in 2010 I get this emails on the failed update attempt:

Exchanging information with licensing server.base
Downloading the file PSA_9.0.0/plesk_getkeyinfo.sh: Failed to check whether a new license key is available.
ERROR: Failed to check whether a new license key is available.
Not all packages were installed.
Please, contact product technical support.

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Parallels Products Installer.

aus-city · Unread post by **aus-city** » Wed Dec 10, 2008 7:57 am

Fixed

parallels forgot to set some file so it now updates

Snapdragon · Unread post by **Snapdragon** » Tue Dec 30, 2008 10:42 pm

At least you get updates. I renewed my SUS and I can't download any products from the website.

I'm hoping based on my licence key that I can still run the command line based updater on Friday.