Daily report delivery - which I am unable to turn off!

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biggles
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Daily report delivery - which I am unable to turn off!

Unread post by biggles »

Hi,

One of my customers receives a daily summary of his Plesk account. I have checked under report settings and cannot find any scheduled report. Anyone now where to check for them elsewhere?
faris
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Re: Daily report delivery - which I am unable to turn off!

Unread post by faris »

I've had this happen. I had to fiddle with the database directly. I'm really sorry but I can't remember what I did. I think I looked in all the tables, found one that seemed related, had a "1" in it for that customers, and changed it to a 0. Or soomething along those lines, anyway.

I had previously tried turning it on, then off, in the panel, but that did no good.

Faris.
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biggles
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Posts: 806
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Location: Sweden
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Re: Daily report delivery - which I am unable to turn off!

Unread post by biggles »

Thanks for the tip. Also tried to add it and then remove it. But it didn't help. Took the plunge and open up the sap database. There was a table called report_auto which contained all scheduled reports. There was a row for my clients domain that wasn't visible in the control panel. I removed it. Hopefully the reporting stops now...
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