AWstats broken

[scott]

Fedora 6? I have a repo for that

[Highland]

I think he means 4psa

Are you sure? I ran it on a FC6 server for quite some time. Considering how many 1and1 servers there are running it and Plesk, they'd be cutting themselves off at the knees to do that.

[bibliopegist]

yes, the 4psa repo is for 386, my server is 86 64, and I was not able to find any rpm for that architecture. Anyway, it seems to me that a script to call the year stats on awstats should not be too difficult to write. After all, the data is there and ought to be available for display. I am not able to write such a script, I'll have to live with awstats the way it is or wait for someone to script it. I am available for testing it on my server.

[redman18]

But it started only in this year!

(alt+p)

Last year it worked fine

Unfortunately Plesk only does month-by-month parsing. If you want to do a year-to-year the only option I know of off the top of my head is the 4psa stats program which will also generate PDFs of your awstats for you.

[coolemail]

Highland, Can you or someone help me? I have the same problem as you described, but the stats are not showing whether we are using AWStats or Webalizer.

They were absolutely fine until 20th, and then all appear to be recoding almost nothing.

I just wanted to check the best way to see if things have configured incorrectly as this thread is old and things have updated a lot since.

We are running Plesk 9.2.3 on a Linux server running CentOS 5, with ASL 2.2.3

I hope someone can suggest a simple "restart" that might get this resolved, or let me know which of the various error logs will show whether the stats are failing to be recorded.

Many thanks in advance, as ever.

[Highland]

What version of awstats are you running?

[coolemail]

Thank you for coming back quickly Highland,
awstats 6.6-1.swsoft
and
webalizer 2.01_10-30.1

[Highland]

Check /var/log/messages for awstats related errors. I'm not sure if Plesk still keeps them there or not. Without something to work off of I'm not sure how to help you.

[coolemail]

I'm not sure which log to look in either!!

In /var/log/messages, there is nothing that mentions the domain in question. Nor are there any entries which include either "awstats" or "webalizer".

There are a lot of similar messages to:

Feb 21 09:59:09 plesk2 kernel: grsec: From xxx.xxx.xxx.xxx: signal 11 sent to /usr/sbin/httpd[httpd:15386] uid/euid:48/48 gid/egid:48/48, parent /usr/sbin/httpd[httpd:29024] uid/euid:0/0 gid/egid:0/0

Could that be anything to do with it?

There are directories in each domain such as:
/var/www/vhosts/domain.com/statistics/webstat
which is where the stats would record, I guess, but they are not. These have:

[root@plesk2 ~]# ls -l /var/www/vhosts/economicvoice.com/statistics/webstat
total 6288
drwxr-xr-x 2 root root 4096 Nov 1 04:21 2009-10
drwxr-xr-x 2 root root 4096 Dec 1 04:08 2009-11
drwxr-xr-x 2 root root 4096 Jan 1 04:08 2009-12
drwxr-xr-x 2 root root 4096 Feb 1 04:03 2010-01
drwxr-xr-x 2 root root 4096 Feb 24 04:04 2010-02
-rw-r--r-- 1 root root 2141821 Feb 1 04:03 awstats012010.domain.com-http.txt
-rw-r--r-- 1 root root 1510949 Feb 24 04:04 awstats022010.domain.com-http.txt
-rw-r--r-- 1 root root 296354 Nov 1 04:21 awstats102009.domain.com-http.txt
-rw-r--r-- 1 root root 614272 Dec 1 04:08 awstats112009.domain.com-http.txt
-rw-r--r-- 1 root root 1819212 Jan 1 04:08 awstats122009.domain.com-http.txt
lrwxrwxrwx 1 root root 7 Feb 24 04:04 current -> 2010-02
-rwxr-xr-x 1 root root 457 Feb 24 04:04 index.html
-rwxr-xr-x 1 root root 1119 Feb 24 04:04 nav.html
[root@plesk2 ~]#

awstats022010.domain.com-http.txt is a big file, but I guess that is simply reporting the stats we can see which dropped to almost nothing on 21st of this month.

In the worst case, do you think that a server reboot would get it working again?

[Highland]

Reboots can't hurt but I would try something more mundane.

/usr/local/psa/admin/bin/astatsupdate

Run that and see if any errors pop up

[coolemail]

It didn't like that command so I've listed everything in that folder:

[root@plesk2 ~]# /usr/local/psa/admin/bin/astatsupdate
-bash: /usr/local/psa/admin/bin/astatsupdate: No such file or directory
[root@plesk2 ~]# ls -l /usr/local/psa/admin/bin
total 64
lrwxrwxrwx 1 root root 15 Nov 13 09:54 agent_copy -> ../sbin/wrapper
lrwxrwxrwx 1 root root 15 Nov 13 09:54 agent_extract -> ../sbin/wrapper
lrwxrwxrwx 1 root root 15 Nov 13 09:54 agent_runner -> ../sbin/wrapper
lrwxrwxrwx 1 root root 15 Nov 13 09:56 autoinstaller -> ../sbin/wrapper
lrwxrwxrwx 1 root root 15 Nov 13 09:54 backup_info -> ../sbin/wrapper
lrwxrwxrwx 1 root root 15 Nov 13 09:54 backupmng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 certmng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 cfmng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 ch_admin_email -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 ch_admin_passwd -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 checkdns -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 checkpw -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 ch_mode -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 ch_owner -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 chrootmng -> ../sbin/wrapper
lrwxrwxrwx 1 root root 15 Nov 13 09:54 cid_unpacker -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 copy_file -> ../sbin/wrapper
-r-xr-x--- 1 root popuser 4735 Oct 16 13:57 courier_authpsa_configure
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 crontabmng -> ../sbin/wrapper
lrwxrwxrwx 1 root root 15 Nov 13 09:54 deployer -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 dnsmng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 domainmng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 18 08:12 drwebmng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 enterprise_query -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 event_handler -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 filemng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 ftp_filemng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 ftpmng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 get_dir_size -> ../sbin/wrapper
lrwxrwxrwx 1 root root 15 Nov 13 09:55 getfs -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 get_fs -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 get_ip -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 get_mac -> ../sbin/wrapper
lrwxrwxrwx 1 root popuser 15 Nov 13 09:44 glmng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 ifmng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 keymng -> ../sbin/wrapper
lrwxrwxrwx 1 root root 15 Nov 13 09:55 launchpad -> ../sbin/wrapper
lrwxrwxrwx 1 root root 15 Nov 13 09:44 listmng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 localemng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 logrot_mng -> ../sbin/wrapper
lrwxrwxrwx 1 root popuser 15 Nov 13 09:44 mail_auth_view -> ../sbin/wrapper
lrwxrwxrwx 1 root root 15 Nov 13 09:44 mailmng -> ../sbin/wrapper
lrwxrwxrwx 1 root root 15 Nov 13 09:44 mailqueuemng -> ../sbin/wrapper
lrwxrwxrwx 1 root root 15 Nov 13 09:55 migrationagentsynchelper.php -> ../sbin/wrapper
lrwxrwxrwx 1 root root 15 Nov 13 09:55 migration-handler -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 modulemng -> ../sbin/wrapper
drwxr-xr-x 9 root root 4096 Nov 17 23:48 modules
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 mod_wrapper -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 packagemng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 pdmng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 pg_manage -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 37 Nov 13 09:47 php -> /usr/local/psa/bin/sw-engine-pleskrun
-rwxr-xr-x 1 root root 39337 Oct 16 14:24 plesk_agent_manager
lrwxrwxrwx 1 root root 15 Nov 13 09:54 pmmcli -> ../sbin/wrapper
lrwxrwxrwx 1 root root 15 Nov 13 09:54 pmm-ras -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 random_str -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 reconfig -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 remove_files -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 sappmng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 server_df -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 shutdown -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 skelmng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 skinmng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 spamd -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 11:07 spammng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 subdomainmng -> ../sbin/wrapper
lrwxrwxrwx 1 root root 15 Nov 13 09:54 supervisor -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 sysinfo -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 timemng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 tomcatmng -> ../sbin/wrapper
-rwxr-xr-x 1 root psaadm 4614 Oct 16 14:08 ttsmailparse.php
lrwxrwxrwx 1 root root 15 Nov 13 09:44 update_list.py -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 usermng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 vhostmng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 webmailmng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 websrvmng -> ../sbin/wrapper
lrwxrwxrwx 1 root psaadm 15 Nov 13 09:47 webstatmng -> ../sbin/wrapper
[root@plesk2 ~]#

Does that suggest anything?

[Highland]

Try the sbin folder instead

[coolemail]

that has nothing either and I also did a search for that file which came up with nothing:

[root@plesk2 ~]# locate astatsupdate
[root@plesk2 ~]#
[root@plesk2 ~]# ls -l /usr/local/psa/admin/sbin
total 15824
-rwxr-xr-x 1 root root 200 Oct 16 13:26 agent_copy
-rwxr-xr-x 1 root root 209 Oct 16 13:26 agent_extract
-rwxr-xr-x 1 root root 206 Oct 16 13:26 agent_runner
-rwxr-xr-x 1 root root 5162928 Aug 17 2009 autoinstaller
-rwxr-xr-x 1 root root 203 Oct 16 14:24 backup_info
-r-xr-x--- 1 root root 67000 Oct 16 14:09 backupmng
-r-xr-x--- 1 root root 57512 Oct 16 14:09 backup_sign
-rwxr-xr-x 1 root psaadm 3922 Oct 16 14:04 buildmodule.sh
-r-xr-x--- 1 root psaadm 38232 Oct 16 14:06 certmng
-r-xr-x--- 1 root psaadm 80264 Oct 16 14:04 cfmng
-r-xr-x--- 1 root psaadm 37304 Oct 16 14:06 ch_admin_email
-r-xr-x--- 1 root psaadm 53760 Oct 16 14:08 ch_admin_passwd
-r-xr-x--- 1 root psaadm 25504 Oct 16 14:06 checkdns
-r-xr-x--- 1 root psaadm 36472 Oct 16 14:06 checkpw
-r-xr-x--- 1 root psaadm 12416 Oct 16 14:05 ch_mode
-r-xr-x--- 1 root psaadm 19720 Oct 16 14:05 ch_owner
-r-xr-x--- 1 root psaadm 111776 Oct 16 14:05 chrootmng
-rwxr-xr-x 1 root root 206 Oct 16 14:24 cid_unpacker
-r-xr-x--- 1 root psaadm 24144 Oct 16 14:05 copy_file
-r-xr-x--- 1 root psaadm 9168 Oct 16 14:08 crontabmng
-r-xr-x--- 1 root root 2296816 Oct 16 14:24 deployer
-r-xr-x--- 1 root psaadm 286040 Oct 16 14:04 dnsmng
-r-xr-x--- 1 root psaadm 271600 Oct 16 14:06 domainmng
-r-xr-x--- 1 root psaadm 80216 Oct 16 14:05 drwebmng
-r-xr-x--- 1 root psaadm 54384 Oct 16 14:05 enterprise_query
-r-xr-x--- 1 root psaadm 16832 Oct 16 14:08 event_handler
-r-xr-x--- 1 root psaadm 70288 Oct 16 14:06 filemng
-r-xr-x--- 1 root psaadm 24656 Oct 16 14:09 ftp_filemng
-r-xr-x--- 1 root psaadm 45936 Oct 16 14:04 ftpmng
-r-xr-x--- 1 root psaadm 9656 Oct 16 14:06 get_dir_size
-rwxr-xr-x 1 root root 185 Oct 16 14:24 getfs
-r-xr-x--- 1 root psaadm 8928 Oct 16 14:08 get_fs
-r-xr-x--- 1 root psaadm 7984 Oct 16 14:05 get_ip
-r-xr-x--- 1 root psaadm 19968 Oct 16 14:06 get_mac
-r-xr-x--- 1 root popuser 95896 Oct 16 14:03 glmng
-r-xr-x--- 1 root psaadm 62584 Oct 16 14:03 greylist
-r-xr-x--- 1 root psaadm 197656 Oct 16 14:06 ifmng
-r-xr-x--- 1 root psaadm 3398 Oct 16 14:05 keymng
-r-xr-x--- 1 root root 716928 Oct 16 14:20 launchpad
-r-xr-x--- 1 root root 74728 Oct 16 13:59 listmng
-r-xr-x--- 1 root psaadm 346576 Oct 16 14:09 localemng
-r-xr-x--- 1 root psaadm 32008 Oct 16 14:08 logrot_mng
-r-xr-x--- 1 root popuser 42064 Oct 16 13:57 mail_auth_view
-r-xr-x--- 1 root root 49613 Oct 16 13:58 mail_handlers.sh
-r-xr-x--- 1 root root 381904 Oct 16 13:58 mailmng
-r-xr-x--- 1 root root 23269 Oct 16 13:58 mailqueuemng
-r-xr-x--- 1 root popuser 37540 Oct 16 13:58 mchk
-rwxr-xr-x 1 root root 295 Oct 16 14:25 migrationagentsynchelper.php
-rwxr-xr-x 1 root root 257 Oct 16 14:25 migration-handler
-r-xr-x--- 1 root psaadm 343272 Oct 16 14:09 modulemng
drwxr-xr-x 9 root root 4096 Nov 17 23:48 modules
---s--x--- 1 root psaadm 18456 Oct 16 14:06 mod_wrapper
-r-xr-xr-x 1 root psaadm 323456 Oct 16 13:28 monit
-r-xr-x--- 1 root psaadm 40453 Oct 16 14:09 mysql
-r-xr-x--- 1 root psaadm 41882 Oct 16 14:09 mysqldump.sh
-r-xr-x--- 1 root psaadm 8560 Oct 16 14:09 noupgradecheck
-r-xr-x--- 1 root psaadm 103264 Oct 16 13:56 packagemng
-r-xr-x--- 1 root psaadm 37672 Oct 16 14:08 pdmng
-r-xr-x--- 1 root psaadm 9205 Oct 16 14:08 pg_manage
-r-xr-x--- 1 root psaadm 78 Oct 16 13:25 phpc
-r-xr-x--- 1 root psaadm 106 Oct 16 14:16 php_from_sql_charsets
-r-xr-x--- 1 root psaadm 21064 Oct 16 14:05 pipelog
-r-xr-x--- 1 root psaadm 123752 Oct 16 14:09 pleskctl
-rwxr-xr-x 1 root root 188 Oct 16 14:24 pmmcli
-r-xr-x--- 1 root root 1163040 Oct 16 14:25 pmm-ras
-r-xr-x--- 1 root popuser 53232 Oct 16 13:57 poppassd
-r-xr-x--- 1 root psaadm 8304 Oct 16 13:57 proxy
-r-xr-x--- 1 root psaadm 4784 Oct 16 14:06 random_str
-r-xr-x--- 1 root psaadm 205424 Oct 16 14:06 reconfig
-r-xr-x--- 1 root psaadm 21352 Oct 16 14:06 remove_files
-r-xr-x--- 1 root psaadm 597792 Oct 16 14:08 sappmng
-r-xr-x--- 1 root psaadm 15488 Oct 16 13:56 server_df
-r-xr-x--- 1 root psaadm 4880 Oct 16 14:06 shutdown
-r-xr-x--- 1 root psaadm 323840 Oct 16 14:08 skelmng
-r-xr-x--- 1 root psaadm 131952 Oct 16 14:09 skinmng
-r-xr-x--- 1 root psaadm 34104 Oct 16 14:08 spamd
-r-xr-x--- 1 root psaadm 10286 Oct 16 14:09 spammng
-r-x------ 1 root root 125192 Oct 16 14:08 statistics
-r-xr-x--- 1 root psaadm 302280 Oct 16 14:08 subdomainmng
-rwxr-xr-x 1 root root 200 Oct 16 14:24 supervisor
-r-xr-x--- 1 root psaadm 66712 Oct 16 14:06 sysinfo
-r-xr-x--- 1 root psaadm 24208 Oct 16 13:57 testlib
-r-xr-x--- 1 root psaadm 41864 Oct 16 14:08 timemng
-r-xr-x--- 1 root psaadm 80640 Oct 16 14:08 tomcatmng
-rwxr-xr-x 1 root root 1450 Oct 16 13:26 update_list.py
-r-xr-x--- 1 root psaadm 83848 Oct 16 14:06 usermng
-r-xr-x--- 1 root psaadm 83168 Oct 16 14:06 vhostmng
lrwxrwxrwx 1 root root 47 Nov 13 09:44 vzcp_auth -> /usr/local/psa/admin/plib/api-cli/vzcp_auth.php
-r-xr-x--- 1 root psaadm 72176 Oct 16 14:05 webmailmng
-r-xr-x--- 1 root psaadm 175624 Oct 16 14:05 websrvmng
-r-xr-x--- 1 root psaadm 79016 Oct 16 14:09 webstatmng
---s--x--- 1 root psaadm 19760 Oct 16 14:06 wrapper
[root@plesk2 ~]#

[Highland]

Can you find astatsupdate anywhere on your box?

[BruceLee]

That's normal. I don't have one and it's working on my box.
rpm -ql awstats will show you what is provided by the package.

do you have a cron job under /etc/cron.daily
called awstats

awstats code:

Code: Select all

#!/bin/sh

/usr/share/awstats/awstats_updateall.pl now -awstatsprog=/var/www/cgi-bin/awstats/awstats.pl -configdir=/etc/awstats >/dev/null 2>&1

exit 0