PSA License error after update

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calderwood
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Posts: 14
Joined: Fri Oct 19, 2007 8:47 am

PSA License error after update

Unread post by calderwood »

I just had a brain freeze when going to upgrade from PSA 8.6 (ART) to 9.2 and ran "YUM INSTALL PSA" instead of "YUM UPDATE PSA" and it installed a clean version of 9.3 without giving me an option - now the CP (on GoDaddy dedicated server) has no license. I tried to upload the old license, but says it is wrong format.

Can I uninstall the update or rollback to 8.6?? Or any other great ideas???

David
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BruceLee
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Joined: Sat Mar 28, 2009 6:58 pm
Location: Germany

Re: PSA License error after update

Unread post by BruceLee »

psa 9 has a different format of license keys. You have to contact either parallels (if you bought it there) or your hoster from which you got the license to retrieve a new key.
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