atmail disappeared from Plesk

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webfeatus
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atmail disappeared from Plesk

Unread post by webfeatus »

One of these 2 updates seems to removed the atmail webmail option from within Plesk.

Sep 17 01:16:32 Updated: 1:psa-atmail-1.04-3.el5.art.noarch
Aug 19 14:02:54 Updated: 1:psa-atmail-1.03-6.el5.art.noarch

Anyone seen this problem?
They say that good intentions, pave the road to hell;
If a thing is not worth doing, it's not worth doing well.
scott
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Re: atmail disappeared from Plesk

Unread post by scott »

yeah I know whats going on there, run this:

rpm -e psa-atmail

yum --disablerepo=atomic install psa-atmail

yum upgrade psa-atmail
BruceLee
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Re: atmail disappeared from Plesk

Unread post by BruceLee »

In my case rpm -e did not work. Aborted with an error:

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rpm -e psa-atmail
Unable to get options for atmail webmail
error: %postun(psa-atmail-1.04-3.el5.art.noarch) scriptlet failed, exit status 255
I did a

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yum downgrade psa-atmail
instead and then upgraded again.
That did the trick for me. Thanks Scott
scott
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Re: atmail disappeared from Plesk

Unread post by scott »

Yup, thats an even better option if your yum supports it.
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webfeatus
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Re: atmail disappeared from Plesk

Unread post by webfeatus »

Here are my results

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[root@loft2234 ~]# rpm -e psa-atmail
Unable to get options for atmail webmail
error: %postun(psa-atmail-1.04-3.el5.art.noarch) scriptlet failed, exit status 255
[root@loft2234 /]# yum downgrade psa-atmail
Loaded plugins: fastestmirror
Setting up Downgrade Process
Loading mirror speeds from cached hostfile
 * atomic: www6.atomicorp.com
Only Upgrade available on package: 1:psa-atmail-1.04-3.el5.art.noarch
Nothing to do
[root@loft2234 /]# yum --disablerepo=atomic install psa-atmail
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
Setting up Install Process
Nothing to do
[root@loft2234 /]# yum downgrade psa-atmail
Loaded plugins: fastestmirror
Setting up Downgrade Process
Loading mirror speeds from cached hostfile
 * atomic: www6.atomicorp.com
Only Upgrade available on package: 1:psa-atmail-1.04-3.el5.art.noarch
Nothing to do
They say that good intentions, pave the road to hell;
If a thing is not worth doing, it's not worth doing well.
BruceLee
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Re: atmail disappeared from Plesk

Unread post by BruceLee »

Do you have the plesk repo enabled? I think this might solve your problem.
Add/Enable it and thendo the steps again
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webfeatus
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Re: atmail disappeared from Plesk

Unread post by webfeatus »

I do not have the plesk repo enabled.

Because I have a limited understanding of these things, I fear that if I enable this then plesk will want to update itself via the repo rather than via the control panel. I prefer to update only via the control panel. I do not require the "newset and latest version of every file" - what I do need is basic server security without compromising my other server functionalities.

My fears are also compounded by the fact that since installing ASL on this server I have lost my antivirus program and now I have lost my webmail program so I do not know if I should uninstall ASL and hopefully get these programs back - or spend (more) hours and hours attempting to work out why my security program is slowly destroying my server functionality.

I am not a server administration expert and although I have gained a lot of advice and experience whilst using ASL, I continually revert to thinking that ASL and its associated activities are simply too complicated for me.
They say that good intentions, pave the road to hell;
If a thing is not worth doing, it's not worth doing well.
Kalimari
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Re: atmail disappeared from Plesk

Unread post by Kalimari »

webfeatus wrote:...since installing ASL on this server I have lost my antivirus program and now I have lost my webmail program so I do not know if I should uninstall ASL and hopefully get these programs back - or spend (more) hours and hours attempting to work out why my security program is slowly destroying my server functionality.

I am not a server administration expert and although I have gained a lot of advice and experience whilst using ASL, I continually revert to thinking that ASL and its associated activities are simply too complicated for me.
I feel your pain. Only you can decide whether to stick with ASL, but consider it this way: having your server compromised/owned vs. the learning curve of understanding/tweaking ASL for your server... Once you connect a computer to the Internet, you need to be 1. prepared to learn about securing it, 2. pay to outsource security or 3. gamble that you'll be lucky and not get hacked. ASL is a cost effective bridge between options 1 & 2, which will lessen the chances of option 3 dramatically.
BruceLee
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Re: atmail disappeared from Plesk

Unread post by BruceLee »

I can only give you the advice to stay with ASL. It's a really extraordinary great product and helps you out in so many ways.
Scott and Mike are always there to help you via forum or ticket system. And the forum also helps out in so many cases that are also not related to ASL.

But you can get up your webmail first. Then take your time and think about the advantages you get with ASL and what is an argument against it for you.

You don't have to fear that plesk will update itself via the repo. If you don't give the command or have set yum to auto-update nothing will happen.

Install the plesk repo with the installer from atomic or manually.

Then:

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yum downgrade psa-atmail

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yum upgrade psa-atmail

Check if any dependencies are shown that will be processed during these commands.
In my case there were none. If so, post the output here.

And your webmail is up again.
You can delete/disable the repo afterwards.
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webfeatus
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Re: atmail disappeared from Plesk

Unread post by webfeatus »

BruceLee wrote:Install the plesk repo with the installer from atomic or manually.
I am so inexperienced that when you say this I immediately go on a Google Hunt or a search through this forum for "install plesk repo"

And I have little or no idea how to:
"You don't have to fear that plesk will update itself via the repo. If you don't give the command or have set yum to auto-update nothing will happen."
OR
"You can delete/disable the repo afterwards."
They say that good intentions, pave the road to hell;
If a thing is not worth doing, it's not worth doing well.
BruceLee
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Re: atmail disappeared from Plesk

Unread post by BruceLee »

repo install.

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wget -q -O - http://www.atomicorp.com/installers/atomic.sh | sh
Answer the questions and the repo is up.
Then follow the other instructions from other posts

you can delete the corresponding plesk repo file in /etc/yum.repos
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webfeatus
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Re: atmail disappeared from Plesk

Unread post by webfeatus »

There were no questions:

Code: Select all

[root@loft2234 ~]# wget -q -O - http://www.atomicorp.com/installers/atomic.sh | sh

Atomic Archive installer, version 1.2
Configuring the [atomic] yum archive for this system

Installing the Atomic GPG key: OK
Downloading atomic-release-1.0-12.el5.art.noarch.rpm: OK



The Atomic Rocket Turtle archive has now been installed and configured for your system
The following channels are available:
  atomic          - [ACTIVATED] - contains the stable tree of ART packages
  atomic-testing  - [DISABLED]  - contains the testing tree of ART packages
  atomic-bleeding - [DISABLED]  - contains the development tree of ART packages


[root@loft2234 /]#
Do I still run the following?
yum downgrade psa-atmail
yum upgrade psa-atmail

Given the archive output above I cannot see that anything has changed on my system since the last time I ran the downgrade/upgrade commands. See post above "Here are my results"
They say that good intentions, pave the road to hell;
If a thing is not worth doing, it's not worth doing well.
BruceLee
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Re: atmail disappeared from Plesk

Unread post by BruceLee »

sorry I gave you the command for the atomic repo which you allready have installed.

This is the plesk repo:

Code: Select all

wget -q -O - http://www.atomicorp.com/installers/plesk.sh | sh
After that do:

Code: Select all

yum downgrade psa-atmail
yum upgrade psa-atmail
But check if any dependencies will be down- or upgraded too. It should not happen but watch out.
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webfeatus
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Re: atmail disappeared from Plesk

Unread post by webfeatus »

Code: Select all

wget -q -O - http://www.atomicorp.com/installers/plesk.sh | sh
[root@loft2234 ~]# yum downgrade psa-atmail
Loaded plugins: fastestmirror
Setting up Downgrade Process
Loading mirror speeds from cached hostfile
 * atomic: www6.atomicorp.com
Only Upgrade available on package: 1:psa-atmail-1.04-3.el5.art.noarch
Nothing to do
They say that good intentions, pave the road to hell;
If a thing is not worth doing, it's not worth doing well.
BruceLee
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Re: atmail disappeared from Plesk

Unread post by BruceLee »

nothing happened when you run the command to install plesk repo?
what output comes when running

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ls  /etc/yum.repos.d/
also it seems that allowdowngrade plugin is not enabled/installed.

please give the output from:

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/etc/yum/pluginconf.d
or check via yum if it's installed:

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yum list yum-allowdowngrade
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