PSA keeps asking to accept license

rusty0412 · Unread post by **rusty0412** » Fri Nov 04, 2005 5:22 pm

Hello,

I use: PSA 7.5.4, RHE 3

Since I updated to MySQL 4.1 (using atomic's RPM), PSA keeps asking me if I agree to its license whenever I login.

What should I do?

Unread post by **scott** » Fri Nov 04, 2005 7:13 pm

Thats definitely a question for sw-soft, definitely out of my realm

rusty0412 · Unread post by **rusty0412** » Mon Nov 07, 2005 10:11 pm

I'd say its not updating if I agreed to the license... does anybody knows where PSA stores (in which DB table or file) if I have accepted the license?

jamesyeeoc · Unread post by **jamesyeeoc** » Tue Nov 08, 2005 4:00 am

Not positive, but check the table 'misc', parameters 'not_showLicense' and 'psa_configured', do they both show value 'true' ?

To be honest, this is the first time I have seen this question/problem posted here or on the Plesk forums, so I have never researched it (like with a test server), but they appear to be the only ones possibly related.

Since Scott has already said it's out of his realm, you may want to take this on over to the Plesk forum or email their support people directly. (open a service ticket)

Danny · Unread post by **Danny** » Tue Nov 08, 2005 6:06 am

sw-soft update your current license every six months, by the tcp/ip port 5124 or 5104 if i remember well.
Simply open the ports in you firewall and click in renew license in you panel

Danny · Unread post by **Danny** » Tue Nov 08, 2005 3:28 pm

Plesk keys self renew every 6 months… these communicate through port 5224 and update themselves automatically. This can be done manually by requesting an update from customer-service@sw-soft.com or by opening port 5224 temporarily and clicking on the retrieve keys icon in the Plesk interface

rusty0412 · Unread post by **rusty0412** » Tue Nov 08, 2005 3:58 pm

jamesyeeoc wrote:Not positive, but check the table 'misc', parameters 'not_showLicense' and 'psa_configured', do they both show value 'true' ?

To be honest, this is the first time I have seen this question/problem posted here or on the Plesk forums, so I have never researched it (like with a test server), but they appear to be the only ones possibly related.

Since Scott has already said it's out of his realm, you may want to take this on over to the Plesk forum or email their support people directly. (open a service ticket)

interesting... there's no parameter 'not_showLicense'....

rusty0412 · Unread post by **rusty0412** » Tue Nov 08, 2005 4:02 pm

i just created that parameter and it didn't ask me if I agree to the license...