Accessing subdomains/.../httpdocs via the File Manager

breun · Unread post by **breun** » Sun Nov 05, 2006 3:19 pm

I never use the File Manager myself, but clients do use it. One of them noticed you are unable to access the httpdocs folder of a subdomain that doesn't have the same user/password as the parent domain via the File Manager. Even when logged in as admin this doesn't work. Do you guys see this too? Is there a workaround or is this is a bug in Plesk 8.0.1?

breun · Unread post by **breun** » Mon Nov 06, 2006 7:01 am

The error I get is:

Error: Unable to change directory to /subdomains/subdomain/httpdocs/: filemng failed: filemng: opendir failed: Permission denied

System error 13: Permission denied

Snapdragon · Unread post by **Snapdragon** » Thu Nov 09, 2006 4:39 pm

I've always had that problem, because the owner is different. One would think the psacln group would be used to access it though..

breun · Unread post by **breun** » Thu Nov 09, 2006 4:45 pm

Right. No reason to deny access to the admin, right? Got root and all that.

Snapdragon · Unread post by **Snapdragon** » Thu Nov 09, 2006 5:28 pm

Well it's annoying to the client who can't access their own files in the subdirectories ...

breun · Unread post by **breun** » Thu Nov 09, 2006 5:45 pm

Yeah, that too.

I informed SWsoft of this problem through their feedback form. Is that the way to go or does SWsoft have a secret bugzilla-ish system somewhere where I can report this bug?