[urgent] - Plesk won't start, not much info to go on

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thedust2010
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[urgent] - Plesk won't start, not much info to go on

Unread post by thedust2010 »

I recently used the ART repository to update Plesk from 8.3 to 8.6 and now after the upgrade everything is working fine except for Plesk itself:

[code]
[root@chiprod3 ~]# /etc/rc.d/init.d/psa status
psa is stopped
[root@chiprod3 ~]# /etc/init.d/psa start
Starting xinetd service... done
Starting named service... done
Starting mysqld service... done
Starting qmail service... done
Starting courier-imap service... done
Starting postgresql service... done
Starting psa-spamassassin service... done
Starting Plesk... failed
[root@chiprod3 ~]#
[/code]

I've checked httpd error_log plus /var/log/messages and nothing interesting there. All Web sites are working fine but the Plesk control panel is gone!

When I enter "yum info psa" I see there are 3 different versions installed: 8.3, 8.4 and 8.6. Is this problematic? Could it prevent psa from running properly?

I am thinking about running the following:
[code]
rpm -e --nodeps psa
yum install psa
[/code]

But, is this safe? I'm not entirely sure.

Anyone have ideas? I really don't want to execute "yum remove psa" because it contains 72 dependencies. If I do a total re-installation of Plesk am I at risk of losing all sorts of data?

(For more background on what happened before the update check here: http://atomicrocketturtle.com/forum/vie ... php?t=2432)
koor
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Unread post by koor »

have you looked at /usr/local/psa/admin/logs/ ?
There you will find your plesk interface logs.
With regards,

Dennis Koster
thedust2010
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Joined: Mon Aug 04, 2008 1:00 pm

Can't connect to local MySQL server through socket '/var/lib

Unread post by thedust2010 »

I found this in /tmp/psa_8.6.0_cos4.build86080722.02_problems.080815.17.11.log:

[code]
Security-Enhanced Linux is activated with custom policy, and no Plesk specific rules were found. This may cause problems in Plesk functioning.
[/code]

And found this log of the failed upgrade:

[code]
START psa-8.6.0-cos4.build86080722.02 upgrading AT Fri Aug 15 17:11:20 CDT 2008
Trying to register service xinetd... using /sbin/chkconfig
done
Setting the default locale
The default locale is set to en-US (ENGLISH, UNITED STATES)
***** upgrade problem report *****
Security-Enhanced Linux is activated with custom policy, and no Plesk specific rules were found. This may cause problems in Plesk functioning.



===> Installing rbash
Checking that /bin/rbash registered as login shell...
/bin/rbash
/bin/rbash is already registered as login shell

Trying to restart service mysqld... mysqld (pid 24770) is running...
done
===> Installing psa database
Trying to start MySQL server... mysqld (pid 24770) is running...
Trying to define valid mysql credentials... Trying to establish test connection... connected
done
Trying to start MySQL server... mysqld (pid 24770 7888) is running...
Trying to establish test connection... ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)

ERROR while trying to establish test connection

Aborting...

STOP psa-8.6.0-cos4.build86080722.02 upgrading AT Fri Aug 15 17:11:21 CDT 2008
[/code]

Any clues? I use Atomic Rocket Turtle repositories when using "yum update".
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