Plesk 10.2 - Can't add a new website username/password

[premierhosting]

Since I upgraded by CLI autoinstaller 10.2, adding a subscription (website) via the Plesk admin does not work.

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Username *
You can use lowercase alphanumeric, dash, and underscore symbols in the username. The username should start with a lowercase alphabetic character and should be between 1 and 16 characters in length. System user account used to manage files and folders of the websites created within the subscription.

Password *
The password should be between 5 and 20 characters in length.

After some tinkering I was able to add the domain via CLI:

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/usr/local/psa/bin/domain --create domain.com  -clogin loginname -login ftp_login -passwd ftp_pass -status enabled -dns true -hosting true -hst_type phys -php true -php_safe_mode false -notify false -template "Unlimited" -ip xxx.xxx.xxx.xxx

Anyone else running into this? Any suggestions where to poke around?

[hostingguy]

Plesk has some rules for the usernames/passwords

password must be at least 6 characters
password must contain one lower case, one upper case and one number
password can not contain the username

username must be within 6-14 characters
username can not contain the password
username can not start with a number
username can only be alpha numeric (numbers and letters only - no spaces, special characters, etc)

[premierhosting]

OK - I'm following all of the parameters of password and username creation, yet it fails. However on the CLI it does not fail, with the same username and password data.

New today, adding a "Customer" it fails on the customer password. Again, following the rules, it fails.

[premierhosting]

Also, when trying to add a mysql database via the interface it tells me "The database name is too long." It's not, I have to manually add the database and manually tie it to the domain using the psa > data_bases

[scott]

What version of mysql is this? There was an older (4.1? maybe 5.0) limit of 16 characters for database names

[hostingguy]

Plesk UI may enforce this limit as well, even though it doesnt actually exist as a mysql limitation anymore.